My Plumbers L.L.C.

My Plumbers L.L.C. operates as a plumbing contractor serving Asheville, Henderson County, and Buncombe County with a perfect 5.0-star rating across 154 client reviews. The business maintains standard weekday hours from 8 AM to 5 PM, closing on weekends. Their service portfolio covers general plumbing repairs, drain cleaning, re-piping projects, sewer line work, and specialized solutions including slab leak detection, water filtration systems, well pumps, and gas line installation. The team also handles water pressure diagnostics and offers comprehensive water heating services spanning traditional tank units, modern tankless systems, and hybrid heat pump water heaters.

What distinguishes this contractor is their documented expertise with Navien tankless hot water heaters, a brand that many local plumbers report difficulty servicing according to customer reviews. Their website showcases water filtration and well pump capabilities, addressing a specific need for properties in the surrounding counties that rely on private water sources. The business provides both repair and installation services across their heating and plumbing categories, allowing customers to contract for new equipment or maintenance rather than facing replacement-only proposals.

Customer reviews highlight two technicians by name. Stephen resolved a Navien tankless unit that had gone nine years without servicing, completing a full system cleanup and filter maintenance. Shayne Sewell described John Michael arriving on time, wearing protective booties without being asked, and explaining the hot water heater issue in detail before returning to perform a meticulous replacement. Multiple reviewers emphasized the technician's politeness toward existing DIY plumbing work and their willingness to explain procedures before proceeding.