Sears Appliance Repair

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Claim This BusinessAbout Sears Appliance Repair
Sears Appliance Repair operates as a licensed appliance repair service in Asheville, North Carolina, serving the broader Buncombe County metro area with a 4.6-star rating accumulated across 186 customer reviews. This location handles repairs for major household brands including GE, Whirlpool, and other mainstream manufacturers, offering service appointments seven days a week from 6 AM to 10 PM. Homeowners throughout Asheville and neighboring communities can schedule repairs through the (828) 585-6930 phone line or online portal.
What distinguishes this service provider is its direct affiliation with Sears Home Services, enabling warranty repairs for appliances still covered under manufacturer guarantees. The company maintains an in-house parts ordering system, with technicians able to diagnose issues, source components, and complete installations during follow-up visits. This warranty repair capability means customers with newer appliances may qualify for service without out-of-pocket expenses, provided their units remain within coverage terms.
Customer experiences reveal a mixed service picture. Reviewer Marrlene Sato awarded five stars after technician Nick quickly diagnosed her unit's issue, ordered the required part, and completed the installation to her satisfaction. Reviewer Dawn Clayton similarly gave five stars, noting the technician identified multiple underlying issues causing noise and malfunctions. However, reviewer Elizabeth Quinn described significant frustration with scheduling systems and no-show appointments, accumulating nearly 20 hours of waiting across three visits despite the technician ultimately completing the repair efficiently.
What Customers Say
Four reviews mention specific technicians, with Nick earning praise for diagnostic speed and parts procurement. Positive reviewers cite thorough problem identification, while negative reviewers cite scheduling failures and extended wait times across multiple visits.
Working Hours
| Sunday | 6 AM–10 PM |
| Monday | 6 AM–10 PM |
| Tuesday | 6 AM–10 PM |
| Wednesday | 6 AM–10 PM |
| Thursday | 6 AM–10 PM |
| Friday | 6 AM–10 PM |
| SaturdayToday | 6 AM–10 PM |
Services
Washing Machine Repair
Diagnostic and repair services for washing machines including water inlet issues, drainage problems, and mechanical failures.
Dryer Repair
Dryer repair covering heating elements, lint buildup, and tumbling mechanism issues.
Refrigerator Repair
Refrigeration repair services for cooling failures, ice maker issues, and temperature control problems.
Dishwasher Repair
Dishwasher repair addressing drainage, heating, and spray mechanism failures.
Oven and Range Repair
Cooking appliance repair for ignition problems, temperature inconsistencies, and burner malfunctions.
Warranty Repairs
Manufacturer warranty-covered repairs processed through Sears Home Services for eligible appliances.
Parts Ordering and Installation
In-house parts procurement with technician installation during follow-up service appointments.