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About Sustainable Air, Inc
Sustainable Air, Inc operates as an HVAC contractor serving Asheville, North Carolina, and surrounding communities with installation, maintenance, and repair services for residential and light commercial clients. The business holds a 4.4-star rating across seven customer reviews, with technicians including Tyler Healy and Daniel mentioned by name in client feedback. The company offers a maintenance program and VIP service package for ongoing client relationships.
What distinguishes Sustainable Air from other regional contractors is their focus on high-efficiency equipment and sustainable HVAC solutions. Reviews indicate they installed Bosch heat pump systems including 20-SEER units, along with energy recovery ventilators (ERVs), positioning them as specialists in modern, efficient heating and cooling technology. Multiple reviewers noted they received competitive pricing compared to other bids while maintaining quality equipment.
Customer experiences highlight specific service scenarios that demonstrate their capabilities. For one meditation center with three HVAC units facing a time-sensitive retreat, technician Daniel arrived within days and provided patient, thorough explanations throughout the service. Another client described Tyler Healy's team as responsive and professional across multiple service calls spanning several years, handling various HVAC issues with fair pricing and reliable follow-through.
What Customers Say
4 of 7 reviewers awarded 5 stars, with named technicians Tyler Healy and Daniel receiving specific praise for professionalism and responsiveness. The single 1-star review from a property manager cited communication issues and a unit failure, while positive reviews emphasized fair pricing, the maintenance program, and expertise with Bosch heat pump systems.
Services
Heat Pump Installation
Installation of high-efficiency Bosch heat pump systems including 20-SEER units for residential and commercial applications.
Mini-Split System Installation
Ductless mini-split installation services with proper routing and mounting.
ERV Installation
Energy Recovery Ventilator installation for improved indoor air quality and ventilation.
Thermostat Installation & Setup
New thermostat installation and configuration paired with HVAC system upgrades.
HVAC Repair & Troubleshooting
Diagnostic services and repair for heating and cooling systems experiencing performance issues.
Preventive Maintenance
Ongoing maintenance programs including tune-ups and system inspections for longevity.
Commercial HVAC Services
Service for multi-unit commercial properties including meditation centers and rental portfolios.