TWC Services, Inc.

TWC Services, Inc. traces its roots to 1906, making it one of the oldest continuously operating contractors in the Asheville area. Headquartered in Asheville, NC, with service locations across more than 30 cities including Atlanta, Charlotte, Nashville, Houston, and Orlando, the company employs technicians serving both residential and commercial customers. Across 16 verified customer reviews, TWC holds a 3.8-star rating that reflects mostly positive experiences alongside a smaller cluster of complaints regarding pricing transparency.

What sets TWC Services apart is its commitment to keeping operations running around the clock. The company offers 24/7/365 service availability with in-house parts inventory, enabling same-day resolution for equipment failures. Their ice machine leasing program targets restaurants, convenience stores, and healthcare facilities with customizable contract terms. This commercial refrigeration focus, combined with thousands of stocked parts, means technicians arrive prepared to complete most repairs in a single visit rather than waiting for ordered components.

Customer reviews repeatedly name technician Brandon Bishop as a standout performer. After a compressor failure at a local Dunkin', Bishop arrived within hours and had the ice machine operational before the morning rush. Another reviewer reported that a TWC technician diagnosed multiple failing components in a pizza oven that two previous contractors had misidentified, preventing a costly equipment replacement. Longtime customers in the restaurant industry describe Bishop as exceptionally knowledgeable and communicative throughout each service call.