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About ACR Supply
ACR Supply operates as an HVAC parts warehouse in Burlington, North Carolina, supporting trade professionals rather than residential homeowners. The business holds a 4.3-star rating drawn from 13 verified reviews, reflecting consistent service within the wholesale distribution sector. Located in Alamance County, the supply center serves plumbing and HVAC contractors throughout the regional provider network.
The warehouse stocks the complete Sure Comfort product hierarchy, including residential split systems, heat pumps, air handlers, gas furnaces, cooling coils, and commercial package units. This comprehensive inventory positions them as a single-source vendor for trade professionals maintaining or installing climate control equipment. Reviewers specifically praise their rapid parts sourcing, with one plumbing contractor receiving a five-minute turnaround on obscure commercial water heater components and secured next-day shipping.
Customer testimony highlights responsive communication during urgent scenarios. Reviewers describe immediate phone follow-up and expert guidance on hard-to-locate components. Multiple trade professionals note the staff demonstrates product knowledge sufficient to verify part compatibility without requiring contractors to double-check specification sheets.
What Customers Say
Four of five public reviews award perfect scores, citing immediate callback response, extensive inventory breadth, and staff expertise. The sole negative assessment originates from a consumer expecting retail access, revealing this operation serves exclusively professional trade accounts.
Working Hours
| SundayToday | Closed |
| Monday | 7 AM–4:30 PM |
| Tuesday | 7 AM–4:30 PM |
| Wednesday | 7 AM–4:30 PM |
| Thursday | 7 AM–4:30 PM |
| Friday | 7 AM–4:30 PM |
| Saturday | Closed |
Services
Wholesale HVAC Parts Distribution
Supplying licensed trade professionals with heating, ventilation, and air conditioning components at trade pricing.
Commercial Equipment Sourcing
Procuring commercial water heaters, HVAC packages, and industrial climate control systems.
Sure Comfort Product Lines
Full catalog access to Sure Comfort residential and commercial equipment including heat pumps and air conditioners.
Same-Day Parts Shipment
Next-day and expedited shipping options for time-sensitive contractor projects.
Technical Part Identification
Staff-assisted component matching using manufacturer part numbers for compatibility verification.
Account-Based Ordering
Digital account system enabling contractors to view order history, invoice status, and reorder frequently used items.