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Claim This BusinessLM Wilson Heating & Air has kept Burlington comfortable since 1987, building a service record spans Alamance, Guilford, and Caswell Counties. The company holds an active HVAC contractor license in North Carolina and maintains a 4.9-star average across 833 homeowner reviews. This volume of feedback ranks among the highest in the Triad region, signaling sustained customer trust over nearly four decades of continuous operation. Homeowners across the service area can request same-day appointments through the 24/7 dispatch line.
Beyond standard heating and cooling services, LM Wilson distinguishes itself through geothermal system installation and dual-fuel heating setups uncommon among regional contractors. The company offers 0% financing for qualified equipment extending to 36 months, plus a published maintenance agreement program covering seasonal tune-ups for both AC and heating systems. Their indoor air quality division includes REME HALO air purification, whole-home humidification, and attic ventilation solutions, moving beyond simple equipment replacements into whole-house comfort engineering.
Customer feedback reveals a consistent theme: named technicians deliver resolution-focused service. Reviewer Bryan Rosenberg described a holiday-weekend emergency where technician Jose walked through troubleshooting steps by phone before performing a same-day repair of a failed control board. Another reviewer, Mike Mills, noted technician Brian arrived within 45 minutes of his morning call on a broken AC unit during summer heat, with the system operating again before noon. Multiple five-star reviews cite Jose specifically for thorough diagnostics and clear communication about repair options.
All six sampled reviewers awarded 5-star ratings, with three explicitly naming technician Jose for patient explanations and one citing sub-45-minute arrival during an emergency call. No sampled reviews contain negative sentiment.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Same-day diagnostics for cooling failures, new system installation, and 24/7 emergency response during summer months.
Furnace, boiler, and heat pump repairs including holiday and weekend calls, with 24-hour dispatch availability.
Zone-controlled heating and cooling for additions, sunrooms, or homes without existing ductwork.
Ground-source heat pump installation offering long-term energy efficiency for qualified properties.
Air duct cleaning with 20% discount, whole-home humidifiers, purifiers, and attic ventilation for allergy and dust control.
Seasonal tune-up agreements covering both AC and heating systems, with scheduled visits and priority scheduling.
System design, installation, and maintenance for business properties across the Alamance, Guilford, and Caswell service area.