Sears Appliance Repair

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About Sears Appliance Repair
Sears Appliance Repair operates as a dedicated appliance repair service in Burlington, North Carolina, serving residents throughout the greater Alamance County area. The business maintains a strong presence in the local market with 160 customer reviews contributing to an overall 4.4-star rating, demonstrating consistent service quality for everyday household repairs. Their service model emphasizes transparent communication and methodical diagnostics, ensuring homeowners understand the nature of their appliance issues before work begins.
What distinguishes this service provider is their commitment to accessibility, maintaining operations from 6 AM to 10 PM seven days a week, accommodating schedules that traditional nine-to-five contractors cannot fit. Their technician team handles major appliance categories including gas ranges, washing machines, and compactors, with documented experience across leading manufacturers such as LG. Customer feedback consistently notes that technicians explain repair processes in accessible terms rather than relying on technical jargon alone.
Customer feedback highlights specific technician experiences that illustrate their approach. Reviewers name Drew as a technician who performed detailed safety checks on gas equipment, including testing gas levels before completing work to ensure homeowner safety. Another reviewer describes Greg successfully repairing an LG Tromm washing machine that had stopped functioning entirely. These accounts reflect a service model focused on diagnosis accuracy and thorough completion rather than rushed repairs.
What Customers Say
Four of five detailed reviews mention technicians by name (Drew, Greg), with positive feedback emphasizing their explanatory communication style and safety-conscious work practices. Customers specifically note gas level testing, parts ordering transparency, and post-repair verification as distinguishing service elements. Single negative feedback cites pricing and parts delivery timeline concerns rather than technician competence.
Working Hours
| SundayToday | 6 AM–10 PM |
| Monday | 6 AM–10 PM |
| Tuesday | 6 AM–10 PM |
| Wednesday | 6 AM–10 PM |
| Thursday | 6 AM–10 PM |
| Friday | 6 AM–10 PM |
| Saturday | 6 AM–10 PM |
Services
Gas Range Repair
Diagnosis and repair of gas-powered cooking equipment with safety verification including gas level testing.
Washing Machine Service
Repairs for front-load and top-load washing machines including LG Tromm models, addressing mechanical and functional failures.
Compactor Unit Repair
Troubleshooting and repair of waste compaction units, with documented simple-fix diagnoses avoiding full replacement.
Appliance Diagnostics
Initial assessment explaining exact problems and required parts before proceeding with repairs.
Parts Ordering
Direct parts procurement and installation, with technician coordination of delivery to customer residence.