Lennox Stores (Parts Plus)

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About Lennox Stores (Parts Plus)
Lennox Stores (Parts Plus) operates as a heating equipment parts supplier serving Candler and the greater Asheville metro area from a clean, professional storefront. The location holds a 4.7-star average rating drawn from 12 verified customer reviews, with hours spanning 7:30 AM to 4:30 PM Monday through Friday. This dealer functions as a parts distribution hub specifically authorized to supply Lennox OEM components, serving both professional HVAC technicians and homeowners tackling their own repair projects.
What distinguishes this location from general supply houses is its dedicated focus on Lennox parts research and procurement. Staff members invest time locating exact components needed for specific equipment models, often at competitive pricing. Reviewers consistently note the retail space maintains a professional appearance with complimentary refreshments available for customers. The operation functions as contractor-friendly distribution, meaning technicians conducting service calls can source parts during the workday without navigating commercial-only wholesale accounts.
Recent reviews illuminate the hands-on support available here. During a recent snow storm, Nivia managed to provide parts information despite high demand, helping a contractor stay employed through the busy period. Thomas receives repeated recognition for clear communication and reliable customer service. One reviewer shared that the store saved them significant hassle by researching the precise part needed for their system, avoiding guesswork that leads to wrong purchases.
What Customers Say
All 12 reviews carry 5-star ratings, with 8 reviewers specifically naming staff members Nivia and Thomas to highlight their personal service. Three reviews reference emergency or weather-pressured situations where the team still delivered parts information, underscoring the location's reliability during demand spikes.
Working Hours
| SundayToday | Closed |
| Monday | 7:30 AM–4:30 PM |
| Tuesday | 7:30 AM–4:30 PM |
| Wednesday | 7:30 AM–4:30 PM |
| Thursday | 7:30 AM–4:30 PM |
| Friday | 7:30 AM–4:30 PM |
| Saturday | Closed |
Services
Lennox OEM Parts Supply
Direct access to original equipment manufacturer components for Lennox heating systems.
Parts Research & Lookup
Staff assist in identifying correct parts using equipment model numbers or system descriptions.
Heating Equipment Sales
Retail sales of Lennox furnaces, heat pumps, and related heating equipment.
Contractor Parts Account
Professional technicians can establish accounts for regular parts procurement.
System Information & Guidance
Technical staff provide equipment specifications and compatibility information.
Emergency Demand Support
During high-demand periods such as cold snaps, staff process urgent parts requests.