Cary Plumbing Company

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About Cary Plumbing Company
Cary Plumbing Company serves the Cary, North Carolina community as a plumbing contractor holding a 4.6-star average across 319 client reviews. The business operates Monday through Friday from 8 AM to 5 PM, providing residential plumbing repair, water heater installation, and related services. Staff members respond to same-day service requests and arrive at homes within an hour of initial contact, according to multiple reviewer accounts.
Technicians at this company assess plumbing systems thoroughly and communicate findings clearly before recommending repairs or replacements. One reviewer described learning from a technician that household water pressure exceeded optimal levels, a detail missed by previous contractors. Another account detailed how the lead tankless technician verified warranty coverage for a heating system over ten years old, securing replacement parts at no cost. These examples illustrate the diagnostic depth and customer advocacy distinguishing this contractor's approach.
Customers mention specific technician names including Donnie, Bailey Hall, and Kimberly when describing successful service experiences. One reviewer recounted Donnie replacing vintage gate valves with modern quarter-turn shutoff valves during a same-day morning call. Another detailed how Bailey Hall managed a multi-visit tankless water heater repair, coordinating with manufacturers and ensuring the system returned to operation.
What Customers Say
Four of five published reviews award 5 stars and reference specific technicians by name. Three reviews describe water heater services ranging from traditional replacement to tankless repair handling. Positive feedback emphasizes rapid response times, thorough diagnostics, and proactive problem identification beyond the immediate repair request.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
Water Heater Installation & Replacement
Full replacement of traditional tank and tankless water heating systems, completed within hours of approval.
Valve Repair & Replacement
Replacement of older gate valves with modern quarter-turn shutoff valves for improved flow control.
Emergency Plumbing Repair
Same-day response for urgent residential plumbing issues including leaks and equipment failures.
Diagnostic Assessment Services
Systematic evaluation of plumbing pressure, equipment condition, and component integrity.
Warranty Parts Coordination
liaison with equipment manufacturers to verify warranty coverage and arrange eligible replacement components.