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Claim This BusinessCary Plumbing Company has served the greater Raleigh area since 1982, accumulating over 315 customer reviews that average 4.7 stars. This family-owned and operated contractor handles both residential and commercial plumbing needs across Cary, Raleigh, and surrounding Wake County communities. The company maintains standard business hours Monday through Friday from 8 AM to 5 PM, with after-hours emergency services monitored directly by a licensed plumber. Whether addressing routine fixture repairs or complex whole-house re-piping projects, their technicians bring more than four decades of local experience to every service call.
What distinguishes Cary Plumbing is their commitment to transparent, efficient service backed by real expertise. The company offers after-hours emergency response, ensuring a live plumber answers urgent calls rather than an answering service. Their service portfolio covers the full scope of plumbing work including water heater repair and replacement, drain cleaning with video inspection, gas pipe installation, sewer line repair, backflow certification, and well pump services. Before recommending costly replacements, their technicians systematically assess whether repairs are feasible, a practice confirmed by multiple customer reviews.
Customer reviews highlight specific technicians who deliver exceptional service. Donnie responded to a same-day emergency call and replaced 1993 gate valves with modern 90-degree shut-off valves while also upgrading the main shut-off. Lead tankless technician Bailey Hall recently diagnosed a failing water heater, contacted the manufacturer directly, and secured warranty parts for a unit over ten years old, saving the homeowner significant expense. Reviewers consistently praise the company's quick response times, fair pricing, and technicians who explain issues clearly while providing practical long-term recommendations.
Across 315 reviews, customers repeatedly mention rapid same-day response times and technicians who explain repair options before proceeding. Multiple reviewers specifically name Donnie and Bailey Hall for their expertise and professionalism. Positive feedback emphasizes fair pricing and thorough diagnostics, with several customers noting the company checked whether repairs were possible before recommending replacements.
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Service for both traditional tank-style and modern tankless water heaters, including diagnosis, parts replacement, and warranty claim handling for eligible units.
Professional drain clearing using video inspection technology to identify the precise location and cause of blockages, ensuring accurate repairs.
Complete whole-house re-piping, main water line repair and replacement, and sewer line repair services for older homes and renovation projects.
Faucet, sink, toilet, and other fixture repairs and replacements, including valve upgrades and shut-off valve improvements.
Certified gas line work for appliances, water heaters, and heating systems, requiring specialized licensed technicians.
Backflow device repair, replacement, and certification to meet local municipal code requirements for commercial and residential irrigation systems.
Sewage pump, sump pump, and well pump repair and replacement for residential and light commercial applications.
24-hour emergency response for urgent plumbing issues including leaks, bursts, and full-system emergencies, with real plumber availability.