Comfort Services Heating & Cooling
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Comfort Services Heating & Cooling operates as a family-owned business serving Cary, Garner, Raleigh, and Durham with two decades of HVAC experience. The company maintains a 3.0-star rating from 15 customer reviews and provides round-the-clock service every day with no overtime charges for evening or weekend calls. Residents across Wake County can access same-day repairs and emergency heating or cooling assistance without paying premium rates.
The company distinguishes itself through customer-focused policies, including a lifetime parts and labor warranty on all completed work. If technicians cannot restore home comfort on the same day of service, the company covers hotel accommodations for the household. They service all HVAC brands and advertise straightforward transparent pricing with no hidden overtime charges.
Technician Ray has received multiple mentions for his professional approach, explaining each repair step thoroughly as noted by reviewer Lindsey Farrell. Technician James Lezzer resolved a dual-system refrigerant issue within one hour by bringing necessary parts on his initial service call. However, some customers report concerns about diagnostic accuracy, including a case where an initial technician recommended a 2000 dollar compressor replacement when a simple capacitor fix resolved the issue for under 200 dollars.
What Customers Say
Of 15 reviews, customers praised specific technicians Ray and James Lezzer for clear communication and efficient same-day repairs. However, 3 negative reviews cite diagnostic concerns where issues required multiple service calls or misdiagnosis of problems.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Heating Repair & Replacement
Furnace and heat pump repairs, replacements, and new installations for winter reliability.
Cooling Repair & Replacement
Air conditioner repairs, central AC replacements, and new AC installations for summer comfort.
HVAC Maintenance
Preventive maintenance tune-ups to keep systems operating at peak efficiency year-round.
Indoor Air Quality Solutions
Solutions for asthma, allergies, and humidity control including dedicated IAQ systems.
24-Hour Emergency Service
Round-the-clock emergency repairs for heating or cooling failures with no overtime charges.