Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessLuciano's Air Services operates as a family-owned HVAC contractor serving Creedmoor, Cary, and the surrounding North Carolina communities. Founded and led by owner Alex Luciano, this contractor has built its reputation on honest diagnostics and transparent pricing over more than three decades of combined crew experience. The company holds a 4.5-star rating across 135 reviews, with customers frequently praising Alex's communication style and willingness to explain options without pressure. As a dealer for Coleman, Goodman, and Trane equipment, the team can handle installation, repair, and maintenance on virtually any brand of heating and cooling equipment.
What distinguishes Luciano's Air Services from competitors is their commitment to repairing rather than replacing when possible, a philosophy that has earned trust among budget-conscious homeowners. The company offers 0% financing on all HVAC services, making new equipment installations more accessible. Reviewers consistently note that Alex provides multiple options with cost breakdowns, allowing customers to make informed decisions. This approach to transparent pricing, combined with same-day service availability for urgent situations, creates a customer experience that feels personalized rather than transactional.
Customer stories from reviews reveal the hands-on nature of this operation. One reviewer describes how Alex rearranged his entire schedule on a brutal 90-degree day to help a mother of twins whose AC failed, arriving within an hour and working until the job was done. Another customer recounts calling on Christmas Eve during an 11-degree night when their heat failed, and Luciano's team diagnosed the issue, ordered a part, and had the system running within days. Multiple reviewers specifically mention being told by other contractors they needed new furnaces, only to have Alex fix the existing unit, saving thousands of dollars.
Reviewers consistently praise Alex Luciano by name, with 8 of 10 sampled reviews highlighting his honesty, diagnostic skill, and fair pricing. Common themes across positive reviews include same-day emergency response, repair-first mentality avoiding unnecessary replacements, and transparent cost explanations. The single recurring criticism in lower-rated reviews references pricing concerns, while positive feedback emphasizes expertise and customer service.
AC repair, replacement, and new installation services for all brands. Services include diagnostic evaluation and same-day repairs for cooling emergencies.
Furnace repair, maintenance, and installation. Technicians prioritize repairing existing units before recommending expensive replacements.
Heat pump installation and repair for year-round heating and cooling efficiency in North Carolina's variable climate.
Preventive maintenance tune-ups designed to extend equipment life and prevent unexpected failures during extreme weather months.
Comprehensive system evaluations with transparent cost explanations and multiple repair or replacement options presented to homeowners.
Responsive emergency repairs for heating and cooling failures, with reviewers describing holiday and same-day service availability.