Piedmont Metro Heating and Air

Founded in 1992, Piedmont Metro Heating and Air has spent more than three decades building a reputation in the Raleigh-Durham metro area. The company holds a perfect 5-star rating across 14 client reviews, reflecting consistent service excellence in Cary, Durham, Raleigh, and Wake Forest. Their team handles both residential and commercial HVAC projects, including central AC replacements, heat pump installations, and gas furnace repairs. The company also offers plumbing and electrical services, providing a multi-trade solution for homeowners needing coordinated system work.

Their technicians conduct precise home measurements before recommending equipment, ensuring a systemneither oversized nor undersized for the space. This approach prevents the common problem of oversized units failing to dehumidify properly. When supply chain disruptions affected other contractors, Piedmont Metro leveraged manufacturer relationships to source Better units with no delays, completing a full replacement within 36 hours.

Reviewers consistently mention technician Matthew arriving within one hour to repair a system that left a home at 45 degrees. Katie Stones review names Morgan and Thomas handling both a gas pack repair at one location and a new system installation elsewhere, describing the team as responsive and caring. Gregory Diamond notes the crew managed a complete heating unit replacement during the season start when his original unit faced supply chain delays, recommending the alternative manufacturer Piedmont suggested.