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Claim This BusinessSERVPRO of Cary operates as a premier water damage restoration contractor serving Cary and the surrounding Research Triangle area including Apex, Holly Springs, and Morrisville. Backed by 102 verified customer reviews earning a near-perfect 4.9-star rating, this franchise delivers around-the-clock emergency response for flooding, storm damage, and mold remediation. The company maintains a physical presence in Cary with staff available 24 hours daily, every day of the year.
What distinguishes SERVPRO of Cary from other restoration contractors is their comprehensive in-house capability spanning initial mitigation through complete reconstruction. Unlike contractors who subcontract major work, they deploy owned equipment and trained crews for water extraction, drying, content packout, and structural repairs under one coordination point. Their national corporate resources provide access to advanced drying technology, insurance documentation protocols, and standardized training that individual contractors cannot match.
Customers repeatedly praise specific team members who turned stressful emergencies into manageable experiences. Teresa Lane describes a major water leak where crews communicated at every step and arrived for follow-up services exactly as scheduled. Gail Massari notes Jorge handled her mold mitigation during the holiday season, coordinating with neighbors and insurers while maintaining responsiveness. S Versprille credits same-day service for a roof leak, with the office later supplying insurance-required photos and invoice documentation. Ragan earned commendation for arriving on schedule, explaining moisture readings, and answering questions throughout a water heater flood.
All six detailed reviews award 5 stars, with three specifically praising same-day emergency response. Four reviewers name individual technicians, Jorge, William, Ragan, and Frankie, suggesting consistent team assignments build accountability. No negative reviews appear in the sample, though the high volume (102 total reviews) indicates statistically meaningful satisfaction.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
24/7 emergency call-out for flooding, burst pipes, and sudden water intrusion with same-day extraction and drying.
Professional mold assessment, containment, removal, and prevention services for residential and commercial properties.
Response to hurricane, flood, and severe weather damage including roof tarping and structural board-up.
Soot removal, smoke odor neutralization, and fire restoration services for affected structures.
Packout of damaged belongings, document drying, cleaning, and odor removal for salvageable items.
Certified cleaning of contaminated sites including sewage backup, crime scene cleanup, and pathogen decontamination.
Full structural repair services coordinated through one point, eliminating need for separate general contractors.