Herc Enterprises Inc
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About Herc Enterprises Inc
Herc Enterprises Inc operates in Concord, North Carolina, delivering general contracting services to residential and commercial clients across the region. The business holds a 3.0-star rating based on two customer reviews, reflecting a divided client experience. Homeowners and property managers in the Concord area have engaged this contractor for specialized needs including backflow prevention testing, a critical requirement for maintaining safe water systems in compliance with local municipal regulations.
The company has faced notable challenges in recent months, with one reviewer documenting communication difficulties and delays in scheduling follow-up appointments. This pattern represents a departure from the contractor's earlier service record, which had previously maintained consistent performance. Potential clients should weigh the full range of review experiences when evaluating whether this business aligns with their project requirements and timeline expectations.
Customer feedback highlights specific service scenarios worth noting. One reviewer documented a backflow inspection process involving coordination with city documentation and online permit tracking systems. Another client reported positive experiences with what they described as exceptional service quality. The variance in these experiences suggests prospective customers may benefit from discussing project timelines and communication preferences before committing to service agreements.
What Customers Say
One reviewer awarded 5 stars citing exceptional service, while another gave 1 star citing communication delays and unmet commitments over a two-month period. The contrasting feedback suggests service quality varies by project and timing.
Services
Backflow Prevention Testing
Certified testing required by municipal water departments to ensure safe drinking water and regulatory compliance.
Backflow Device Installation
Professional installation of new backflow prevention assemblies for residential and commercial properties.
Backflow Device Repair
Repair services for malfunctioning backflow prevention devices to restore proper operation.
General Plumbing Services
Standard plumbing maintenance and repair work for residential properties.
Water System Inspections
Comprehensive inspection services for water supply systems and related components.