Sears Appliance Repair

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About Sears Appliance Repair
Sears Appliance Repair serves Concord and the surrounding Cabarrus County area as a licensed appliance repair contractor operating from 1480 Concord Parkway North. With 496 verified customer reviews contributing to a 4.2-star rating, the company handles residential refrigerator, dryer, and range repairs for major brands including GE. The service window runs daily from 6 AM to 10 PM, providing weekday and weekend coverage for area homeowners.
What distinguishes this contractor is the level of diagnostic persistence demonstrated across multiple reviews. Homeowners repeatedly mention situations where previous technicians from other companies failed to identify the problem, only for Sears technicians to correctly diagnose and repair the issue on subsequent visits. This persistence appears particularly valuable for complex refrigeration and gas appliance problems that resist simple fixes.
Customer reviews specifically name two technicians who resolved difficult repair situations. Boris successfully repaired a GE refrigerator that two other companies could not fix, correctly diagnosing a problem that kept the refrigerator side from cooling properly while resolving a freezer leaking issue. Rodney fixed a gas range that four different company technicians could not resolve, taking additional time to identify and correct the issue. A separate review notes a negative experience with a different technician named Roger involving a dryer that required five repair attempts.
What Customers Say
Three of five detailed reviews describe technicians who solved problems other contractors could not fix, with Boris and Rodney each receiving specific praise for diagnosing complex issues. Positive reviews cite diagnostic skill and persistence, while the single negative review cites pricing concerns and a service dispute. All five-star reviewers would recommend the technicians they worked with.
Working Hours
| Sunday | 6 AM–10 PM |
| Monday | 6 AM–10 PM |
| Tuesday | 6 AM–10 PM |
| WednesdayToday | 6 AM–10 PM |
| Thursday | 6 AM–10 PM |
| Friday | 6 AM–10 PM |
| Saturday | 6 AM–10 PM |
Services
Refrigerator Repair
Diagnosis and repair of refrigeration systems including cooling failures, freezer leaks, and compressor issues.
Dryer Repair
Gas and electric dryer repair covering heating elements, airflow problems, and mechanical failures.
Gas Range Repair
Gas appliance repair for kitchen ranges including ignition problems and burner malfunctions.
Appliance Parts Ordering
The company orders manufacturer-specific parts and returns to complete repairs after parts arrive.