Sears Appliance Repair

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Claim This BusinessAbout Sears Appliance Repair
Sears Appliance Repair operates from its Dunn location at 1002 W Cumberland St, delivering appliance repair services to residents throughout the region including nearby communities like Erwin, Buies Creek, and Lillington. With 119 verified customer reviews contributing to an impressive 4.6-star average rating, this service center has established itself as a trusted name for home appliance diagnostics and repairs. The operation maintains standard operating hours from 6 AM to 10 PM daily, providing accessibility for homeowners managing busy schedules who need flexible appointment windows.
What distinguishes this service center stems from its affiliation with the broader Sears Home Services network, connecting customers with technicians who bring manufacturer-level training directly to residential settings. The team handles a diverse inventory of major household brands, with recent reviews documenting successful repairs on Kenmore, LG, and other widely-used appliance lines. Technicians demonstrate commitment to transparent communication, walking homeowners through each diagnostic step and explaining cost breakdowns before proceeding with parts ordering or repair implementation.
What Customers Say
Eight reviewers each awarded 5-star ratings, with consistent themes emerging around technician professionalism and thorough diagnostic approaches. Customers repeatedly praise specific technicians including Terrance, Paul C, Phil, and Michael for taking time to explain procedures and maintain clean worksites. Zero negative reviews appear in the sampled feedback, though one customer noted a three-month timeline complication stemming from parts delivery scheduling rather than service execution.
Working Hours
| Sunday | 6 AM–10 PM |
| Monday | 6 AM–10 PM |
| Tuesday | 6 AM–10 PM |
| Wednesday | 6 AM–10 PM |
| ThursdayToday | 6 AM–10 PM |
| Friday | 6 AM–10 PM |
| Saturday | 6 AM–10 PM |
Services
Refrigerator Repair
Diagnoses and repairs cooling failures, ice makers, and temperature control issues across major brands including Kenmore and LG.
Range/Stove Repair
Fixes oven heating elements, igniters, burners, and control panels for gas and electric cooking appliances.
Washer Repair
Addresses drainage problems, spin cycle malfunctions, and mechanical failures in washing machines.
Dryer Repair
Resolves heating issues, drum problems, and electrical faults in electric and gas clothes dryers.
Dishwasher Repair
Repairs drainage pumps, spray arms, door latches, and cleaning performance issues.
Parts Ordering & Installation
Technicians order manufacturer-approved parts and schedule follow-up visits for installation once components arrive.