Altered Air Solutions, Inc.

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About Altered Air Solutions, Inc.
Altered Air Solutions, Inc. operates as an HVAC contractor serving Franklin, North Carolina, and surrounding communities with a 5.0-star rating drawn from 24 client reviews. The business maintains standard weekday hours from 8 AM to 5 PM, Monday through Friday, and can be reached directly at (828) 200-5344 for service requests. Multiple reviewers specifically mention the team served properties in the Franklin area, including those associated with Airbnb rentals and residential homes throughout the region.
While the business does not maintain a publicly accessible website to detail specific brand partnerships or specialized certifications, customer reviews indicate experience servicing a range of HVAC equipment including Trane systems and Nest thermostats. The absence of publicly listed specialty programs or manufacturer authorizations means prospective clients should discuss their specific equipment brand and model compatibility directly with the team during initial consultation.
Reviewers describe specific scenarios where the team provided responsive support. One account details Chad and Taylor arriving at an Airbnb property at 11:30 PM after the AC failed during an extended heat wave, with interior temperatures reaching 88 degrees. Another reviewer recounts Chad successfully restoring a 15-year-old Trane unit that had stopped operating, describing the technician as dependable, prompt, and reasonable in his approach. A third customer noted Chad explained the repair issue thoroughly while taking steps to minimize household mess during a complex job.
What Customers Say
All 24 reviews award 5 stars, with multiple reviewers specifically highlighting emergency response capabilities and same-day service during extreme heat conditions. Technicians named Chad and Taylor appear across seven reviews, with customers consistently describing their professionalism, communication, and diagnostic expertise.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
AC Repair
Diagnostic and repair services for air conditioning systems that have stopped operating or are performing poorly.
Heating Repair
Repair services for heating systems including furnaces and heat pumps experiencing operational issues.
AC Maintenance
Preventive maintenance and tune-ups to extend equipment lifespan and maintain efficiency.
System Diagnostics
Comprehensive system evaluation to identify issues and explain problems to homeowners clearly.
Smart Thermostat Service
Installation, configuration, and troubleshooting for smart thermostats including Nest devices.
Emergency Service
Same-day and after-hours response for urgent HVAC failures, including late-night callouts.
Rental Property Service
HVAC services tailored to rental property managers and Airbnb hosts with time-sensitive needs.