FoxFire Heating & Cooling
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Claim This BusinessAbout FoxFire Heating & Cooling
FoxFire Heating & Cooling has been improving habitats in Franklin, North Carolina since 1964, making it one of the longest-operating HVAC contractors in the western part of the state. The company holds a 4.9-star average across 1,809 reviews, a volume of customer feedback that demonstrates consistent service delivery at scale. FoxFire serves Franklin and the surrounding Macon County communities, offering residential heating and cooling solutions as well as light commercial installations.
FoxFire operates as a Lennox dealer, specializing in modern variable-speed heat pump technology including the 2026 Lennox heat pump line. These units offer quiet operation and energy efficiency compared to older single-stage systems. The company handles full installation projects including ductwork modifications, suggesting in-house capability for complex retrofits rather than subcontracting structural changes.
Customer reviews consistently name specific team members who managed their projects. Adam handled sales consultations and provided competitive quotes that came in below other contractors. Bruce and Leon performed installations, with one reviewer describing them as completing a full heat pump and air handler installation including basement ductwork repairs in a single day while leaving the home spotless. Rhonda manages office communications and scheduling, with reviewers noting her prompt response and thorough explanations of heat pump options.
What Customers Say
Across 1,809 reviews maintaining a 4.9-star average, customers frequently mention the sales team by name, competitive pricing compared to other quotes, and installation crews who complete work in a single day. Some negative reviews cite pricing concerns while positive reviews emphasize diagnostic skill and smooth project execution.
Working Hours
| Sunday | 8 AM–4 PM |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | 8 AM–4 PM |
Services
Heat Pump Installation
New Lennox variable-speed heat pump and air handler installation with optional ductwork modifications.
AC Repair & Maintenance
Repair and tune-up services for heating and cooling systems to maintain performance.
System Replacement
Complete HVAC system replacement including duct work repairs in basements and crawlspaces.
Commercial HVAC Services
HVAC solutions for business properties including WiFi thermostat installation and system setup.
Ductwork Repair & Modification
In-house ductwork repairs and modifications, particularly in basement installations.