ACC Heating and Air Service Co.

ACC Heating and Air Service Co. operates as an HVAC contractor serving Kernersville, North Carolina, and surrounding communities. With a 4.8-star average rating drawn from 21 customer reviews, the company handles heating and cooling system repairs, maintenance, and installation work. The business maintains Monday through Friday operating hours from 8 AM to 5:30 PM, providing scheduled service appointments for residential customers seeking reliable climate control solutions.

Customer feedback consistently highlights technician professionalism and transparent communication. Reviewers describe receiving clear explanations of repair options in accessible language, with cost estimates provided before work begins. The company's approach emphasizes educated decision-making for homeowners managing older systems.

Multiple reviewers relay specific service experiences involving technicians John and Ken. One customer recounts a same-day heat pump repair on a Sunday, noting the team's rapid response and layman's terms explanation of the problem and available solutions. Another reviewer describes a complex AC diagnosis on a 16-year-old unit, where technicians cleaned the system, performed repairs, and discussed long-term maintenance strategies. A third customer mentions initial frustration with another company before finding ACC, describing John's quick callback and professional repair completion within hours.