Tolston Heating & Air Conditioning Co
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Tolston Heating & Air Conditioning Co serves Kinston, North Carolina as a heating contractor with a perfect 5-star rating accumulated across 10 customer reviews. The business operates standard weekday hours from 7:30 AM to 4:30 PM Tuesday through Friday, with Monday service available around the clock for emergencies. Residents throughout the Kinston area can reach the team at (252) 527-1918 for heating and cooling needs.
The company prioritizes responsive service, with multiple reviewers highlighting same-day arrival and rapid turnaround times. Customer feedback emphasizes professional conduct, honest pricing, and knowledgeable technicians who clearly explain diagnostic findings before proceeding with repairs. The team handles both residential heating and cooling systems, addressing issues ranging from routine maintenance to emergency breakdowns.
Reviewers describe specific positive experiences including a technician arriving within 90 minutes of an evening call for AC failure, and same-day furnace service during the holiday season. One customer noted Gary and Mark arriving promptly to diagnose a failed unit, with a new system installed within two days. Another reviewer mentioned a weekend service call handled professionally despite the inconvenience.
What Customers Say
All 10 reviews award 5 stars, with 4 reviewers explicitly praising same-day or same-call response times. Multiple customers mention quick turnaround, with one noting a 9:30am repair completion after a 7:30am morning call, and another describing furnace service within 30 minutes of arrival.
Working Hours
| Sunday | Closed |
| Monday | Open 24 hours |
| Tuesday | 7:30 AM–4:30 PM |
| Wednesday | 7:30 AM–4:30 PM |
| Thursday | 7:30 AM–4:30 PM |
| Friday | 7:30 AM–4:30 PM |
| SaturdayToday | Closed |
Services
AC Repair & Maintenance
Diagnoses and repairs air conditioning systems, with same-day service available for breakdowns.
Furnace Repair & Service
Heating system repair including ignition issues, with holiday-weekend availability.
HVAC Installation
New heating and cooling unit installation with professional craftsmanship.
Emergency HVAC Service
24-hour availability on Mondays, with rapid response times for heating and cooling emergencies.
System Diagnostics
Thorough problem identification with clear explanation before proceeding with repairs.