Dillard Heating & Air Conditioning
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About Dillard Heating & Air Conditioning
Dillard Heating & Air Conditioning operates as a dedicated air conditioning contractor serving Lexington, North Carolina, and surrounding communities. The company maintains an exceptional 4.9-star rating compiled from 111 client reviews, reflecting widespread homeowner satisfaction with both routine maintenance and emergency repair services. Potential clients can reach the office directly at (336) 956-1198 during standard business hours, which span Monday through Friday from 8 AM to 4 PM, with Saturday availability from 9 AM to 4 PM. The business provides service to residential customers throughout the Lexington metro area and has expanded its reach to handle multi-property portfolios for property managers maintaining rental units in outlying areas.
Customer reviews consistently highlight the team's commitment to transparent communication and thorough diagnostics, with one reviewer noting Noah guided them through a Goodman warranty process while keeping the homeowner informed at each step. The company's approach emphasizes completing every job with precision, returning systems to their pre-service condition rather than leaving homeowners with unnecessary complications. Several reviewers specifically mention the team arriving same-day during summer heat waves when AC failures created urgent situations, praising the fast response combined with lasting repairs rather than temporary fixes.
Homeowners sharing detailed experiences describe technicians named Noah and Briar handling specific scenarios including gas leak detection, aging heating system restoration, and new system installations for both primary residences and accessory structures. Reviewer comments emphasize the team performs follow-up visits when needed and remains accessible by phone for questions arising after the original service call. The company has developed a reputation among short-term rental operators, with one reviewer noting they service four Airbnb properties on High Rock Lake and rely solely on Dillard for all HVAC needs.
What Customers Say
One hundred eleven reviewers collectively award a perfect 5-star average, with every testimonial mentioning specific technician names and describing resolved equipment failures including gas leaks, system replacements, and same-day emergency arrivals during extreme temperature events.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–4 PM |
| Tuesday | 8 AM–4 PM |
| Wednesday | 8 AM–4 PM |
| Thursday | 8 AM–4 PM |
| Friday | 8 AM–4 PM |
| Saturday | 9 AM–4 PM |
Services
AC Repair & Troubleshooting
Diagnostic services and repair for cooling system failures, with reviewers describing same-day response times during heat-related emergencies.
Heating System Service
Repair and maintenance for furnaces and heating equipment, including gas leak detection and system restoration for older units.
New HVAC Installation
Full system installation for primary residences and accessory structures, with reviewers describing heat pump installations.
Preventive Maintenance
Regular service agreements keeping systems operating efficiently, with the company known for thorough post-service inspections.
Multi-Property Commercial Service
Portfolio management for property managers and rental operators, with explicit review mentioning service to multiple rental units.