Pro Plumbing Air & Electric: Plumbing, HVAC, Septic Tank, & Electrical Services

Pro Plumbing Air & Electric operates as a multi-trade contractor serving Lexington, Thomasville, and the surrounding Davidson County region. With 3,925 client reviews generating a 4.8-star average rating, the company has accumulated substantial feedback over what appears to be many years of continuous operation. The business holds proper state licensing for plumbing, HVAC, and electrical work, enabling homeowners to request coordinated service from a single licensed entity rather than managing separate contractors.

What distinguishes Pro Plumbing Air & Electric is their commitment to transparent pricing and system transparency, a point emphasized repeatedly in five-star reviews. The company maintains certifications with major equipment manufacturers including AprilAire for indoor air quality products, and offers heat pump systems alongside traditional forced-air furnaces. Their 24-hour emergency line operates around the clock, and technicians carry manufacturer training to install and service ductless mini-split systems, an increasingly popular upgrade for home additions and older homes lacking existing ductwork.

customer narratives reveal consistent patterns regarding technician performance. Reviewer Emmalie van Kuilenburg specifically named sales representative Jeff Byerly for his transparent approach to explaining equipment options and pricing alternatives, noting he avoided high-pressure tactics she had experienced with other companies. The installation crew, Eric Kidd, Gerald, and Dallas, received commendation for punctual arrival, efficient coordination, and taking time to explain procedures to her son. Conversely, reviewer Smith Poston II documented a $706.37 pipe repair that he felt exceeded reasonable market rates for the scope, highlighting that pricing perception varies significantly among customers.