Temperature Control Inc

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About Temperature Control Inc
Temperature Control Inc operates as an air conditioning contractor serving Lumberton, North Carolina, and maintains a 3.9-star rating drawn from 12 customer reviews. This local business handles residential and light commercial cooling systems, providing repair, maintenance, and installation services to homeowners throughout the Lumberton metro area. The rating places the contractor among mid-tier options in the regional market, with review volume indicating moderate local market presence. Potential customers should note the mixed nature of feedback when evaluating whether this contractor aligns with their specific needs.
The contractor's service approach centers on standard HVAC repair and maintenance offerings typical of regional air conditioning specialists. Without a public website or detailed service documentation available, prospective clients work directly with the business via phone at (910) 738-6095 to discuss equipment needs, obtain quotes, and schedule appointments. This direct communication model means customers engage the business on a case-by-case basis to determine scope and pricing for their particular cooling system requirements.
Customer feedback reveals a divided service experience. Three reviewers report significant concerns including multi-week delays before scheduled service appointments, communication gaps where staff reportedly expressed indifference to customer frustration, and instances of incomplete repairs requiring follow-up work from alternative contractors. Conversely, five reviewers award five-star ratings, describing the team as professional, knowledgeable, informative, and pleasant to work with. This split feedback pattern suggests service quality may vary by technician, appointment type, or timing, leaving prospective customers to weigh the contrasting experiences when considering whether to engage this contractor for their HVAC needs.
What Customers Say
5 of 8 reviewers rate the contractor 5 stars, praising professionalism and knowledgeable service. However, 3 reviewers report serious concerns: multi-week wait times, unfulfilled appointments, and incomplete repairs requiring follow-up work from other contractors. The stark contrast between five-star recommendations and one-star complaints indicates highly variable service quality.
Services
AC Repair
Diagnostic assessment and repair of cooling system malfunctions including refrigerant issues, electrical problems, and component failures.
AC Maintenance
Preventive tune-ups and system inspections designed to maintain cooling efficiency and extend equipment lifespan.
AC Installation
New air conditioning system installation for residential properties, including sizing, positioning, and ductwork integration.
System Diagnostics
Professional evaluation of cooling system performance to identify underlying issues and recommend appropriate solutions.