C/A Heating and Air Conditioning, Inc.

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About C/A Heating and Air Conditioning, Inc.
C/A Heating and Air Conditioning serves residential and commercial clients throughout New Bern, North Carolina, earning a 4.4-star average from 145 customer reviews. The company maintains a fully stocked 10,000 square foot warehouse and operates the largest fleet of service vehicles in Eastern North Carolina, enabling same-day parts availability for most repairs. Their service center handles routine maintenance, emergency repairs, new system installations, and commercial projects, operating Monday through Friday from 8 AM to 5 PM.
Factory-trained technicians specialize in diagnosing and repairing all major HVAC brands, with particular expertise in Trane and mini-split systems. The company offers financing options for new equipment purchases, making system replacements more accessible for budget-conscious homeowners. A semi-annual maintenance program includes automated reminders when tune-ups are due, helping customers avoid costly breakdowns and maximize system efficiency.
Multiple reviewers praise specific technicians who handled complex installations. One customer describes John, Cody, and Ron installing a mini-split system in a man cave at a competitive price, noting the team's seamless coordination. Another reviewer credits the office staff with arranging a next-day appointment after four weeks without heating, highlighting the dispatch team's product knowledge and customer service. A third customer recommends the team for their integrity, noting that technicians present repair and replacement options rather than aggressively pushing new equipment sales.
What Customers Say
Four of five detailed reviewers award 5 stars, with technicians John, Cody, and Ron specifically named in positive contexts. The single 1-star review cites billing and payment practices rather than technical work quality.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
Financing Options
Payment plans available for new equipment purchases, helping homeowners manage replacement costs.