Coastal Carolina Air Conditioning
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Claim This BusinessAbout Coastal Carolina Air Conditioning
Coastal Carolina Air Conditioning has built a strong presence in Eastern North Carolina, operating from New Bern with a verified 4.4-star average across 44 homeowner reviews. The company maintains standard weekday and Saturday availability from 6 AM to 5 PM, closed on Sundays. Reviewers indicate the crew handles calls in New Bern proper and surrounding communities including Emerald Isle, where at least one crew earned praise for beating competitor pricing by $2,000 on identical equipment and installation.
Competitive pricing surfaces repeatedly across verified five-star reviews, the company quoted a full system replacement for less than , and saved another customer thousands compared to rivals who quote the same job. Multiple homeowners specifically praised technicians arriving within hours of emergency calls, and the crew completed complex installs faster than initial estimates without cutting corners. Clean work sites impressed reviewers, with one noting the crew left zero debris, not even dust, after a major installation.
Technician Mike Parker coordinated a same-day heating repair during rainy conditions, sourcing parts and returning the next day to restore warmth. Tyler handled a separate AC repair that had the system running again in under an hour. Homeowners consistently note the crew explains options clearly, respects customer budgets, and treats homes with care, attributes that turn one-time callers into loyal clients who recommend the company to neighbors.
What Customers Say
44 reviews averaging 4.4 stars; 3 of 4 detailed reviews mention same-day or next-day emergency response. All five-star reviewers name specific technicians, Mike Parker, Tyler, or Mike, praising their communication and expertise. Positive reviews cite quick turnaround and fair pricing while mentioning clean work sites.
Working Hours
| Sunday | Closed |
| Monday | 6 AM–5 PM |
| Tuesday | 6 AM–5 PM |
| Wednesday | 6 AM–5 PM |
| ThursdayToday | 6 AM–5 PM |
| Friday | 6 AM–5 PM |
| Saturday | 6 AM–5 PM |
Services
AC System Replacement
Complete new air conditioning installation using current equipment, with one review citing faster-than-expected completion and zero debris left behind.
Heating Repair & Installation
Heat pump and furnace diagnostics, repairs, and full replacements; emergency heating calls handled promptly per multiple reviews.
Emergency HVAC Service
Rapid-response repairs for AC or heating failures; several reviewers received same-day or next-day service during urgent situations.
System Diagnostics & Estimates
Thorough problem identification with clear explanations; technicians reportedly take time to walk homeowners through options.
Preventive Maintenance
Scheduled maintenance visits keep systems running efficiently; recommended by reviewers who plan future service with the company.