Sears Appliance Repair

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About Sears Appliance Repair
Sears Appliance Repair operates as an appliance repair service in Pineville, North Carolina, earning a 4.6-star rating across 131 customer reviews. The business maintains daily service hours from 6 AM to 10 PM, providing repair solutions for household appliances throughout the local community. Reviewers consistently reference the brands and products the technicians service, though the specific inventory of repair categories varies based on the appliance type and diagnostic findings.
The service experience at Sears Appliance Repair reflects the broader corporate structure of a national home services network, with local technicians handling individual repair scenarios. Customer feedback indicates that repair costs have increased in recent years, with one reviewer noting the need to compare pricing before future service calls. The company provides diagnostic services and parts ordering, though some customers have experienced challenges with misdiagnosis and refund processing timelines.
Customer reviews highlight specific technician experiences that demonstrate the service approach. Clement earned recognition from multiple reviewers for his product knowledge, professional communication, and efficient repair work. Roger received praise for providing advance notice of arrival times and thorough diagnostic explanations, even when the news was not favorable for the customer. One reviewer described an electrical issue that was initially suspected to be a dishwasher problem, illustrating the diagnostic complexity some repairs present.
What Customers Say
Three of seven reviewers awarded 5-star ratings, with each praising named technicians Clement or Roger for professionalism and communication. Three reviewers gave 1-3 star ratings, citing misdiagnosis, high costs, and rude conduct. The contrast centers on technician-specific service quality rather than company-wide consistency.
Working Hours
| SundayToday | 6 AM–10 PM |
| Monday | 6 AM–10 PM |
| Tuesday | 6 AM–10 PM |
| Wednesday | 6 AM–10 PM |
| Thursday | 6 AM–10 PM |
| Friday | 6 AM–10 PM |
| Saturday | 6 AM–10 PM |
Services
Washing Machine Repair
Diagnostic services and parts replacement for washing machine malfunctions, including mechanical and electrical issues.
Dishwasher Repair
Troubleshooting and repair for dishwasher problems, including drainage and electrical system diagnostics.
Refrigerator Repair
Repair services for refrigerator cooling issues and component failures.
Oven and Range Repair
Repair of heating elements and temperature control systems for kitchen appliances.
Dryer Repair
Services for dryer heating problems, drum issues, and ventilation repairs.
Small Appliance Repair
Repair services for various household appliances beyond major categories.
Diagnostic Services
Professional assessment to identify root causes before parts ordering and repair authorization.