STI Turf Care Equipment

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About STI Turf Care Equipment
STI Turf Care Equipment operates as a landscaping equipment supply store in Pineville, North Carolina. With 83 customer reviews maintaining a 4.0-star average rating, the business serves residential property owners and professional landscaping crews throughout the Pineville metro area. The store is open Monday through Friday from 7 AM to 5 PM, providing walk-in sales and service desk support for outdoor power equipment purchases and repairs. Customers can reach the location at (704) 554-0500.
The dealership focuses on selling and servicing outdoor power equipment including walk-behind mowers and pressure washers. While the website does not display detailed brand partnerships or specialty services prominently, the business maintains an in-house service department capable of handling warranty repairs for equipment with engine coverage. The service department operates on standard weekday hours, with Saturday and Sunday designated as closed.
Recent customer reviews highlight significant service challenges. One reviewer, Frank Caldwell, described ongoing problems with a Scag mower purchased at the store, including a gas tank that cracked within two months and persistent engine issues six months later, with no loaner equipment provided during repairs. Another customer, Jason Doster, noted the service department failed to address a fuel system problem he specifically requested, with the technician reportedly forgetting to perform the repair. A third reviewer, William Davis, documented a five-week wait for a warranty repair with unreturned phone calls and a frustrating pickup experience.
What Customers Say
Three detailed reviews all award 1 star, citing equipment failures within months of purchase, broken promises regarding loaner equipment, and service department communication failures. No positive customer scenarios emerge from the sampled feedback.
Working Hours
| SundayToday | Closed |
| Monday | 7 AM–5 PM |
| Tuesday | 7 AM–5 PM |
| Wednesday | 7 AM–5 PM |
| Thursday | 7 AM–5 PM |
| Friday | 7 AM–5 PM |
| Saturday | Closed |
Services
Walk-Behind Mower Sales
Retail sales of professional and residential walk-behind mowers for property maintenance.
Pressure Washer Sales
Sales of pressure washers including units with manufacturer engine warranties.
Equipment Repair Services
In-house repair department handling mechanical issues and engine diagnostics.
Warranty Repairs
Authorized warranty service for equipment covered under manufacturer warranties.
Parts Department
Parts counter with components available for common equipment repairs.