Batten Heating & Air Conditioning Inc

Batten Heating & Air Conditioning Inc has operated as a licensed HVAC contractor in eastern North Carolina for five decades, establishing its headquarters at 1112 Goldsboro St SW in Wilson before expanding service to Raleigh-area homeowners. The company holds an overall rating of 4.4 stars drawn from 25 customer reviews, reflecting decades of hands-on experience in residential and light commercial heating and cooling systems. Owner Bradley Batten and his team provide installation, maintenance, and repair services across Wilson itself plus surrounding communities including Garner, Clayton, and the greater Raleigh metro area.

What distinguishes Batten Heating from newer competitors is their breadth of trade expertise beyond standard heating and cooling. The company maintains partnerships with major equipment manufacturers including Amana and Daikin, offering homeowners access to branded systems backed by factory warranties. Their portfolio extends to commercial refrigeration, a niche few residential-focused contractors handle, this includes industrial refrigerators, restaurant freezer units, and walk-in cooler systems for food-service businesses. Additionally, they install and service fireplaces, providing an alternative heating option some homeowners request during power outages.

Customer stories from recent reviews reveal the hands-on approach this team brings to service calls. When Ron Taylor's commercial air conditioning failed mid workday, Brad responded quickly and returned to replace a ordered part, then drove to Taylor's residence to rewire a tangled thermostat installation without advance notice. For Mallory Shotwell, who initially called a different company that quoted $3,000 in repairs, Batten diagnosed the issue in roughly 20 minutes and completed the fix for $115 using existing warranty coverage, the savings stemmed from knowing the original installation details. Thomas Marsh similarly noted that Bradley navigated insurance paperwork to secure coverage for a complete system replacement.