Biggs Heating & Air

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About Biggs Heating & Air
Biggs Heating & Air delivers residential and commercial HVAC, plumbing, and electrical services across the Raleigh Metro area. With a 4.9-star rating drawn from 23 customer reviews, the company has operated since 1996 as a family-owned enterprise. The business maintains emergency availability around the clock, with standard hours Monday through Friday from 8am to 5pm and urgent service on weekends. Their team holds factory certifications and manages six specialized departments covering installation, service, and replacement work for both new construction and existing systems.
The contractor distinguishes itself through a structured maintenance program called the Priority Service Agreement, which includes twice-yearly system inspections and on-the-spot repairs when technicians identify issues during visits. This proactive approach helps homeowners avoid unexpected breakdowns and extends equipment lifespan. Their service menu spans heating and cooling tune-ups, water heater installation, generator setup, solar panel integration, air duct cleaning, and ductless mini-split systems. The business also handles plumbing needs including water filtration, hydro jetting, and septic service, alongside electrical work and generator backups.
Customer reviews highlight specific technicians who have earned long-term trust. Brandon performed a winter service call that included filter replacement and system calibration, explaining each step to the homeowner. Bradley conducted an annual inspection with what one reviewer described as thorough attention to detail, maintaining a clean appearance and avoiding the tobacco smell noted from previous service providers. Michelle Newton's review describes how Biggs extended her AC unit's life by two years after another inspection predicted imminent failure, characterizing the outcome as honest service. The Priority Service Agreement appears repeatedly in feedback as a valued investment across multiple years of ongoing membership.
What Customers Say
Twenty-three reviewers collectively award a 4.9 average rating, with multiple five-star reviews specifically praising the Priority Service Agreement and twice-yearly maintenance visits. Brandon and Bradley receive named recognition for their explanations, thoroughness, and professional presentation. Customers repeatedly describe the company as honest, with one account noting a repair that added two years to an AC unit that another contractor predicted would fail within months.
Services
AC Repair & Maintenance
Cooling system diagnostics, tune-ups, filter replacement, and same-day repair for residential and commercial units.
Heating Service
Furnace inspection, winter maintenance, control adjustment, and heating system repairs.
Priority Service Agreement
Twice-yearly maintenance visits with on-site repairs included during the appointment.
Water Heater Installation
Traditional and tankless water heater setup, replacement, and related plumbing connections.
Generator & Solar Systems
Backup generator installation and solar power integration for residential energy independence.
Air Duct Cleaning
Professional ductwork cleaning to improve indoor air quality and system efficiency.
Plumbing & Water Filtration
Water filtration systems, hydro jetting for drain cleaning, and general plumbing service.