Carlton, Inc

Carlton, Inc has anchored itself in Raleigh, North Carolina as a licensed HVAC contractor for over two decades, earning a 4.6-star rating across 145 client reviews. The firm operates around the clock, every day of the week, serving homeowners across the greater Raleigh metro area and nearby communities. As a veteran-owned business, Carlton combines military-trained discipline with hands-on leadership from owner John, who personally responds to client inquiries and oversees installations.

What sets Carlton apart is the direct involvement of ownership. When clients call, they often reach John directly, and the owner himself visits properties to assess jobs and provide estimates. This accessible approach extends to the office team, where staff members like Lexi coordinate scheduling and keep customers informed through calls and text messages. The company backs its work with transparent pricing, providing detailed quotes that consistently beat competitor bids, and maintains strong manufacturer relationships for equipment and parts.

Specific technicians earn repeat mentions in reviews. Gregory, described as awesome by multiple clients, walks homeowners through system operation even after completing jobs, ensuring heating and cooling work properly. When heat failed during the coldest day of the year, a Carlton technician drove through snow to restore service. Another reviewer noted the team resolved an HVAC failure just one week after moving into a new home, completing installation within days. These scenarios illustrate why clients recommend Carlton to friends, family, and anyone needing heating or air conditioning work.