Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessAbout CoolGreen Heating & Air
CoolGreen Heating & Air has served residential and light commercial customers across Raleigh and the surrounding Research Triangle area since establishing operations in the region. With a rating of 4.8 stars gathered from 100 client reviews, the contractor has built a reputation for technical precision and clear communication. The company handles heating system installations, cooling equipment repairs, heat pump service, and preventative maintenance contracts for homeowners throughout Wake County and neighboring communities.
Technicians at CoolGreen approach each service call with an emphasis on diagnosing root causes rather than applying temporary fixes. Reviewers commonly note that crews take time to explain the mechanical issue, walk clients through available repair options, and provide performance forecasts for newly serviced equipment. The company maintains relationships with area businesses, handling setup and ongoing maintenance for commercial kitchen installations and light retail spaces.
Customer feedback identifies Ala Lee as a senior technician who has handled multiple repeat service calls, including evaporator coil replacements and complex heat pump diagnostics. Homeowners have described receiving detailed cost breakdowns before work begins and updates throughout multi-visit repairs. One reviewer detailed a stress-free experience with a technician who answered numerous questions patiently, while another noted the team's ability to resolve equipment issues that previous contractors could not correct.
What Customers Say
Eight reviewers collectively awarded 87.5% five-star ratings, with recurring praise for technical knowledge and professionalism. One two-star review cited unresponsive follow-up communication after an installation issue, while four-star feedback noted front office scheduling could improve.
Services
AC Repair & Troubleshooting
Diagnostic assessment for cooling system failures, evaporator coil replacement, and refrigerant-level correction.
Heat Pump Service
Installation, repair, and maintenance for residential heat pump units including inverter-driven models.
Heating System Installation
New furnace and heating equipment installation for existing homes and new construction.
Preventative Maintenance Contracts
Seasonal tune-ups covering filter changes, electrical testing, and performance verification.
Commercial HVAC Service
Equipment maintenance for restaurants, retail spaces, and small commercial facilities.
System Performance Consultation
Technical assessments explaining equipment condition and long-term repair versus replacement considerations.