Custom Air Conditioning

Custom Air Conditioning has served Raleigh and the surrounding Triangle region for decades, earning a perfect 5.0-star rating across 112 verified customer reviews. As a full-service air conditioning contractor, the company handles residential installations, repairs, and preventative maintenance for homeowners throughout Raleigh, Cary, and Wake County. The team operates Monday through Friday from 7:30 AM to 5 PM, providing scheduled service alongside urgent repair appointments.

What distinguishes Custom Air Conditioning from larger HVAC chains is their commitment to transparent, reasonable pricing and personalized service. Reviewers consistently mention fair charges without upselling, with one customer noting charges were reasonable after a heat exchanger installation. The company employs skilled technicians who take time to explain repairs clearly, ensuring homeowners understand exactly what work their system requires.

Customers repeatedly call out specific technicians by name for exceptional service. Adam and Thomas recently completed a heat exchanger installation praised as efficient, neat, and to professional standards, with the work area left spotless. Ian handled a same-day gas valve replacement, finishing in 45 minutes for a customer who has used the company for 15 years. Ean quickly diagnosed a short and blown fuse, fixing the issue efficiently at a great price. Richard's engagement throughout the process earns consistent praise for responsiveness and follow-through.