Glenn's Service Company Inc.
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About Glenn's Service Company Inc.
Glenn's Service Company Inc. is an air conditioning contractor serving Raleigh, North Carolina, with a 4.2-star rating drawn from five verified customer reviews. The company maintains round-the-clock availability Monday through Saturday, closing only on Sundays, which positions them as an option for homeowners seeking flexible service scheduling in the state capital region. While the business data does not include a founding year, license number, or specific neighborhood designations, the contractor operates within Wake County and holds a rating that reflects mixed but generally favorable experiences from residential clients in the area.
The contractor's service approach becomes clearer when examining customer scenarios rather than promotional claims. One reviewer described a system replacement project that involved strategic thermostat configuration to optimize heating efficiency during colder periods, specifically programming an electric furnace to activate when outdoor temperatures drop below 35 degrees Fahrenheit. This detail suggests attention to operational efficiency and custom system configuration rather than standard installation protocols. Another client emphasized responsiveness and trustworthiness as key factors in their positive experience, though the company data does not reveal specific brand partnerships, rebate programs, or specialty certifications that would differentiate them from competing HVAC contractors in the Raleigh market.
Customer narratives provide the most substantive insight into daily operations. A reviewer recounted a system replacement for a family member that resulted in significantly reduced utility costs, describing the technician as pleasant and noting that the new configuration cut electricity expenses by more than half. However, the contractor has received criticism regarding installation quality, with one client referencing a three-year-old unit experiencing problems after parts were reportedly removed during service. These contrasting experiences, spanning a five-star recommendation to a one-star complaint, illustrate the variability that prospective clients may encounter when engaging this contractor.
What Customers Say
Three of five reviewers awarded five-star ratings, with positive feedback emphasizing system efficiency improvements and technician pleasantness. One client noted a 50% reduction in electricity costs following a system replacement, while another criticized installation quality on a relatively new unit. The single one-star review cited parts removal and subsequent issues.
Working Hours
| SundayToday | Closed |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
AC System Replacement
Complete removal and installation of new cooling systems for residential properties, including older unit upgrades.
Thermostat Installation & Configuration
Installation of smart and outdoor thermostats with custom programming for dual heating source management.
Heat Pump Service
Maintenance and repair of heat pump systems, including efficiency optimization for winter operation.
Emergency HVAC Repair
24-hour response capability for urgent heating and cooling system failures.
System Efficiency Consultation
Assessment of existing systems for efficiency improvements and utility cost reduction opportunities.