Heating and Air Conditioning

Heating and Air Conditioning operates in Raleigh, North Carolina under the name Personal Air, serving homeowners across the greater Triangle area for over six years. With a 4.7-star average across 15 verified customer reviews, this contractor has built a reputation for honest assessments and transparent pricing. The company maintains extended service hours Monday through Friday from 7 AM to 8 PM, with weekend availability from 9 AM to 7 PM, accommodating emergency calls when HVAC systems fail outside standard business hours.

What distinguishes this contractor from competitors is their commitment to solving problems rather than recommending unnecessary replacements. Multiple reviewers note that technicians identified repairs costing 50% less than quotes from other companies, including situations where other contractors advised complete system replacement. The team specializes in same-day installations and rapid response repairs, with one reviewer describing a visit within an hour of their call for a water pan issue. Their approach emphasizes education without condescension, with technicians taking time to explain issues without mansplaining, according to several female homeowners.

Customers consistently name two technicians: Mike, who handles installations and sales, and Greg, who manages repairs and maintenance. Greg resolved multiple issues in a neglected 16-year-old home including a drain leak, attic unit problems, and clogs during a single service call. When a reviewer faced an urgent AC replacement need, Mike installed a single-unit HVAC system the same day at a competitive price. Another homeowner called regarding water accumulation on a Saturday, and the team arrived within the hour, resolving the issue completely.