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Claim This BusinessAbout Herd's Heating And Air Conditioning LLC
Herd's Heating And Air Conditioning LLC operates as a premier HVAC contractor serving Raleigh, Youngsville, Wake Forest and surrounding Wake County communities. With a near-perfect 4.8-star rating amassed across 49 verified customer reviews, the company has built a reputation for responsiveness and thorough technical evaluations. The business appears to be owner-operated, with technician Sean frequently mentioned by name across reviewer accounts. Herd's handles the full spectrum of residential and light commercial heating, cooling, and indoor air quality needs, positioning themselves as a full-service solution for Triangle-area homeowners seeking reliable climate control.
The contractor differentiates itself through diversified service capabilities spanning traditional forced-air systems, boiler heating, and modern heat pump technology. Their website lists both residential and commercial equipment categories alongside specialized services like air duct cleaning and vent sanitation. Emergency repair availability is explicitly advertised, addressing a critical need during North Carolina's extreme seasonal temperature swings. The company maintains service pages for both new installations and ongoing maintenance programs, suggesting long-term relationship building with customers rather than one-time repair transactions.
Customer experiences reveal consistent patterns in service delivery. Multiple reviewers credit technician Sean with same-day response times and detailed system explanations during breakdowns. New Bern Pippits noted rapid arrival and thorough AC inspection during a summer malfunction. Joe Kutsop highlighted Sean's willingness to walk throughrepair options, while Theresa Joyner mentioned comprehensive explanation of replacement alternatives. Negative feedback centers on pricing transparency, with two reviewers citing unexpected cost disclosures after diagnostic visits. The company appears to succeed technically while facing opportunities around estimate clarity.
What Customers Say
48 of 49 reviews award 4 or 5 stars, with satisfied customers consistently praising technician Sean for responsiveness and thorough explanations. Both negative reviews cite inadequate upfront pricing communication, with one homeowner noting a final bill triple the initial diagnostic estimate.
Services
Air Conditioning Installation & Repair
Complete split system and heat pump AC installation, diagnosis, and repair for residential and light commercial properties.
Heating System Services
Furnace installation, maintenance, and emergency heating repairs including boiler systems for older homes.
Heat Pump Services
Installation, maintenance, and repair of heat pump systems serving both heating and cooling functions.
Indoor Air Quality Solutions
Air duct cleaning, vent sanitation, and IAQ assessments to improve filtered air circulation.
Commercial HVAC Solutions
Dedicated commercial equipment sales, installation, and maintenance for business HVAC Systems.
Preventive Maintenance Programs
Scheduled tune-ups and system inspections to extend equipment lifespan and prevent failures.