Newcomb and Company
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Claim This BusinessAbout Newcomb and Company
Newcomb and Company has been keeping North Carolina homes comfortable since 1954, making it one of the longest-operating HVAC and plumbing contractors in the Triangle region. Based in Raleigh, the company holds a 4.6-star rating across 327 customer reviews, a volume of feedback that reflects decades of consistent service. Newcomb serves residential and commercial clients throughout Raleigh, Cary, Durham, Chapel Hill, Wake Forest, Apex, Garner, Morrisville, and Wilmington, offering both heating and cooling system work alongside full plumbing services. The company maintains standard weekday hours Monday through Friday and provides around-the-clock emergency response for urgent situations.
What distinguishes Newcomb and Company from newer competitors is their comprehensive approach to indoor comfort. The company offers financing through Wells Fargo Bank with flexible options for approved credit, making system replacements more accessible for homeowners on a budget. Their Comfort Contract program provides scheduled annual maintenance agreements designed to extend equipment lifespan and optimize energy efficiency, a proactive service that helps clients avoid unexpected breakdowns. Additionally, Newcomb integrates energy efficiency and renewable energy solutions into their installations, supporting homeowners interested in reducing utility costs and environmental impact.
Customer reviews repeatedly mention specific technicians by name, providing transparency about the service experience. One homeowner praised plumber Clay for carefully explaining the expansion tank replacement process and adjusting water pressure on the spot. Another review highlighted technician Clayton Seekamp who returned after 8 PM to complete a pressure release valve replacement despite having to leave for an emergency earlier in the day. Service manager Walter Dobucki received recognition for arriving at a home at 9:30 PM to ensure a customer was taken care of. The pattern across reviews shows technicians who prioritize completing work in a single visit and communicate clearly throughout the process.
What Customers Say
Out of 327 reviews, the 4.6-star rating is supported by multiple five-star ratings describing technicians who complete same-day repairs, explain issues clearly, and avoid recommending unnecessary replacements. Several reviewers mention after-hours service, with technicians arriving late evening to resolve urgent problems. Negative feedback is minimal but touches on pricing concerns, while positive feedback emphasizes diagnostic skill and honest assessments.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
HVAC Repair & Replacement
Diagnose and repair heating/cooling systems, recommend high-efficiency equipment, use manufacturer-recommended parts for lasting fixes.
HVAC Design and Installation
Plan and install new HVAC systems for custom homes and commercial buildings, handle remodeling project installations.
Plumbing Services
Handle leak repairs, water heater work, expansion tank replacement, pressure valve adjustments, and emergency flood calls.
Comfort Contract Program
Annual maintenance agreements with seasonal tune-ups, filter changes, and system performance inspections.
Energy Efficiency Upgrades
Install high-efficiency equipment and renewable energy systems to reduce utility costs and improve home comfort.
Commercial HVAC Services
Serve commercial buildings with HVAC design, installation, and ongoing maintenance contracts.
Financing Options
Flexible payment plans through Wells Fargo Bank with approved credit for new equipment purchases.