Sears Appliance Repair

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About Sears Appliance Repair
Sears Appliance Repair operates as an appliance repair service in Raleigh, North Carolina, holding a 4.2-star rating accumulated across 549 customer reviews. The business maintains daily availability from 6 AM to 10 PM, providing service coverage throughout the Raleigh metropolitan area and surrounding communities. Homeowners in the region can access repair support for major household appliances through this established service provider.
The company positions itself within the broader Sears Home Services network, allowing customers to leverage any existing warranties or service agreements associated with their appliances. A notable aspect of this operation involves providing upfront diagnostic assessments, enabling homeowners to understand repair costs before committing to full service. This diagnostic-first approach helps customers make informed decisions about whether to repair or replace aging equipment.
Customer reviews highlight specific technician interactions, with Jonathan receiving recognition for being personable and thorough in addressing customer questions. Another reviewer described a technician named Phillip who provided a detailed breakdown of a washing machine door gasket repair, though the customer noted concerns about parts pricing. Multiple reviewers appreciated technicians who arrived prepared, worked efficiently, and left service areas clean after completing repairs.
What Customers Say
Of seven detailed reviews, three awarded five stars citing on-time arrival, technical knowledge, and clean work practices. Two one-star reviews centered on parts pricing disputes, while two three-star reviews acknowledged friendly service but questioned cost estimates. Positive reviewers specifically named technicians Jonathan and Phillip, noting their communication style and expertise.
Working Hours
| SundayToday | 6 AM–10 PM |
| Monday | 6 AM–10 PM |
| Tuesday | 6 AM–10 PM |
| Wednesday | 6 AM–10 PM |
| Thursday | 6 AM–10 PM |
| Friday | 6 AM–10 PM |
| Saturday | 6 AM–10 PM |
Services
Washing Machine Repair
Diagnosing and repairing washing machine issues including door gasket leaks, drainage problems, and mechanical failures.
Dryer Repair
Addressing dryer malfunctions such as heating element failures, drum problems, and venting issues.
Range and Oven Repair
Fixing cooktop burners, oven temperature inconsistencies, and ignition problems.
Ice Maker Repair
Servicing refrigerator ice maker dispensing issues and production failures.
Dishwasher Repair
Repairing drainage problems, spray arm issues, and electrical faults in dishwasher units.
Refrigerator Repair
Addressing cooling problems, thermostat issues, and compressor malfunctions in refrigerators.
Diagnostic Services
Providing upfront cost assessments so homeowners can make informed repair versus replacement decisions.