Ultra Air Heating & Cooling

HVAC contractor
4.5(38 reviews)
3200 Lake Woodard Dr Suite 106, Raleigh, NC 27604
Ultra Air Heating & Cooling

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About Ultra Air Heating & Cooling

Ultra Air Heating & Cooling operates from 3200 Lake Woodard Drive in Raleigh, serving the broader Triangle Area of North Carolina including Durham, Chapel Hill, Wake Forest, and Hillsborough. The company maintains a 4.5-star rating across 37 verified reviews and offers round-the-clock availability for emergency calls, with standard office hours Monday through Friday from 7:30 a.m. to 5 p.m. Their team of certified technicians handles all makes and models of residential and commercial heating and cooling equipment, from routine maintenance to complete system replacements.

What distinguishes Ultra Air from other Triangle-area contractors is their commitment to thorough, no-cut-corner workmanship. The company explicitly states they spend whatever time is necessary to ensure jobs are done perfectly, with no interest in returning to fix substandard work. Their service menu covers the full spectrum of HVAC needs including air conditioning, heating systems, furnace repair, and air duct services. They offer maintenance plans and thermostat installations, positioning themselves as a comprehensive solution for homeowners seeking long-term system reliability rather than quick fixes.

Reviewers consistently praise specific technicians for remarkable responsiveness. Martha Heinlein recounted how her heat pump failure on a chilly day brought a technician to her door within 20 minutes of her call, with Gerardo completing the repair in just 30 minutes. Alisha Benjamin highlighted Justin's proactive communication about his arrival time, preventing her from leaving work unnecessarily. Multiple reviewers, Jack Brown, Jasmine Iverson, and others, credited Cesar with efficient diagnoses and same-day repairs, with one home warranty situation resolved within two hours of the service request.

What Customers Say

All seven fully visible reviewers awarded 5 stars, with technicians Justin, Gerardo, Cesar, and Jimmy each receiving named commendations. Martha Heinlein specifically noted a 20-minute response time during cold weather, while multiple reviewers described same-day service for AC and furnace failures.

Working Hours

SundayOpen 24 hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayTodayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours

Services

Air Conditioning Repair & Installation

Diagnostic services, part replacements, and full AC system installations for all makes and models.

Heating System Repair & Replacement

Furnace and heat pump repairs, with emergency availability for heating failures in cold weather.

Gas Pack Service

Repair and replacement of gas pack heating and cooling units.

Air Duct Repair & Replacement

Comprehensive ductwork services to restore system efficiency and indoor air quality.

Thermostat Installation

Smart thermostat setup and installation for improved climate control.

Preventive Maintenance Plans

Scheduled tune-ups designed to extend equipment lifespan and prevent unexpected failures.

Frequently Asked Questions