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About United Heating and Cooling
United Heating and Cooling operates as a licensed HVAC contractor serving Raleigh and the surrounding Research Triangle area. The company holds a 4.9-star rating compiled across 114 client reviews, reflecting consistent service delivery in the local residential market. Homeowners reach the team directly at (919) 665-5500 for heating and cooling needs throughout Wake County and neighboring communities.
Several patterns emerge from client feedback that differentiate this contractor. Multiple reviewers note competitive pricing, with Vanessa A. citing a quote nearly $2000 lower than a competing company for comparable work. Matt Brown and Kay Harrigan both describe same-weekend service availability, with technicians arriving on Saturday despite rain or short-notice requests. Mike Phelps specifically mentioned the team checked ductwork in his attic and explained findings without upselling unnecessary repairs, reflecting transparent service practices.
Specific customer scenarios illustrate the company's responsiveness. Kay Harrigan called Monday night when her AC stopped cooling, and a technician arrived by 1:00 PM the following day, completing a capacitor replacement in 25 minutes. Mike Phelps described a Friday night breakdown where he called Saturday morning around 7 AM and the team arrived before noon, avoiding a stressful wait through the weekend. Matt Brown required disconnecting an outdoor condenser for foundation work, and the crew returned the following Saturday to complete reconnection, accommodating his schedule over two weekend days.
What Customers Say
All 7 sampled reviewers assign 5 stars, with 4 explicitly mentioning same-day or Saturday emergency response. Price appears as a positive theme in 3 reviews, with Vanessa A. noting a $2000 savings versus another company's quote. No negative themes surface in the available review sample.
Services
AC Repair & Maintenance
Diagnose and repair cooling system failures including capacitor replacement, fan motor issues, and thermostat malfunctions.
Heating Repair & Maintenance
Repair heating system issues to restore warmth during winter months in Raleigh's occasional cold spells.
Emergency HVAC Service
Same-day or next-day response for heating and cooling emergencies, including weekend availability.
System Inspection & Consultation
inspect ductwork and system components, explain findings, and recommend necessary repairs without unnecessary upselling.
Outdoor Condenser Service
Disconnect and reconnect outdoor condenser units to accommodate other home improvement work like foundation repairs.
New System Installation
Install new heating and cooling systems for Raleigh-area homeowners requiring system replacement.
Preventive Maintenance
Perform seasonal tune-ups and maintenance to prevent unexpected HVAC break downs.