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Claim This BusinessTotal Systems Heating & Cooling, Inc has kept homes and businesses comfortable in Spring Lake, North Carolina for over 25 years. Based in Spring Lake, this locally owned contractor serves Harnett County, Cumberland County, and parts of Lee County with a full range of heating and cooling solutions. The company holds state licensing and EPA certification, ensuring every job meets regulatory standards. With 67 customer reviews averaging 4.2 stars, the contractor has built a steady reputation in a competitive market. Their 24/7 availability means a technician is always on call, whether for a weekend breakdown or a late-night emergency.
What distinguishes this contractor is their no-compromise approach to quality. All work is backed by both manufacturer warranties and a satisfaction guarantee, giving customers confidence the job will be done correctly the first time. They install exclusively high-efficiency equipment and service every major HVAC brand, avoiding brand-specific limitations. Flexible financing options, subject to credit approval, help homeowners manage unexpected repair costs or invest in system upgrades. New customers receive a 10% discount, and the company openly advertises their commitment to transparent billing with no hidden fees.
Reviewers frequently mention specific technicians who went above and beyond. When Aimee Bottorff's system ran without blowing air, Alex arrived, found a loose wire on the zone board, and charged nothing for the fix. Don Hammons has relied on them for 12 years, recently paying $220 for a capacitor replacement and diagnostic visit. Sarah H. called on a weekend when temperatures exceeded 90 degrees, and Total Systems reached her home within 30 minutes. Roger Bickel's heat pump stopped working during cold weather, and Michael repaired a melted disconnect box in the attic. These scenarios illustrate why customers call them first.
Across 67 reviews, customers consistently praise the company's same-day emergency response and diagnostic accuracy. Technicians Alex, Gabriel, and Michael receive repeated mention for professionalism and fair pricing. One negative review cites front-office communication issues, but four other recent reviewers specifically describe staff as friendly and helpful.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Diagnose and fix heating and cooling issues in homes, with technicians arriving in fully stocked trucks to complete most repairs in a single visit.
Keep business properties comfortable and compliant with industry standards through professional commercial heating and cooling solutions.
Install new high-efficiency heating and cooling systems with manufacturer and labor warranties backing every installation.
Preventive maintenance to extend system life, improve efficiency, and avoid costly repairs through regular servicing.
Improve air with purifiers, filtration systems, UV lamps, dehumidifiers, and carbon monoxide detectors for healthier living spaces.
Round-the-clock availability for HVAC emergencies, ensuring rapid response regardless of time or weather conditions.