Brothers Air, Heating & Plumbing

Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessAbout Brothers Air, Heating & Plumbing
Brothers Air, Heating & Plumbing operates as a full-service HVAC and plumbing contractor serving Statesville residents alongside the broader Charlotte metro region including Rock Hill and Fort Mill in South Carolina. With 140 customer reviews generating a 3.2-star average rating, the company maintains round-the-clock availability seven days each week, positioning themselves as an option for homeowners seeking after-hours emergency service for heating system failures or air conditioning breakdowns during summer months.
The company distinguishes itself through a comprehensive service portfolio spanning residential cooling, heating systems, and domestic plumbing. Their website references indoor air quality solutions alongside traditional equipment work, suggesting capacity for whole-home filtration and ventilation projects. The Pro Service Plan offering indicates a recurring maintenance model popular with homeowners seeking to extend equipment lifespan through seasonal tune-ups. Gas pack installations and heat pump systems are explicitly listed, covering the primary heating technologies common to the region.
Customer feedback reveals frustration around service scheduling and communication gaps. Reviewers cite instances where technicians did not arrive during appointed windows, with one detailed account describing two consecutive missed appointments for preventive maintenance covered under a Pro Service Plan. The customer reported inability to reach supervisory staff despite multiple requests. Positive reviewer language points toward diagnostic capability and helpful explanations of repair options, though specific technician names were not widely Recalled across the review sample.
What Customers Say
Three of 140 reviewers describe experiences with scheduled appointments where technicians failed to arrive within the designated time window, citing inadequate communication when attempting to reach management. Favorable reviews reference thorough diagnostic processes and clear explanation of repair options before proceeding with work. The 3.2-star aggregate reflects mixed homeowner sentiment, with emergency service availability mentioned as a consistent positive in isolated reviews.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
AC Repair & Maintenance
Diagnostic services, refrigerant recharge, compressor replacement, and seasonal tune-ups for residential cooling systems.
Heating System Service
Furnace repairs, heat pump maintenance, gas pack installation, and heating efficiency assessments.
Indoor Air Quality Solutions
Whole-home filtration, ventilation improvements, and air purification system installations.
Plumbing Repairs & Installation
Leak detection, pipe replacement, toilet repairs, garbage disposal service, and fixture installations.
Water Heater Services
Traditional and tankless water heater installation, repairs, and energy-efficient replacements.
Water Treatment Systems
Whole-house water filtration, water softeners, and treatment system installations for quality improvement.
Emergency Response Services
After-hours calls for HVAC failures, plumbing emergencies, and urgent sump pump issues.