Sears Appliance Repair

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About Sears Appliance Repair
Sears Appliance Repair serves Statesville and the surrounding Iredell County area as a licensed appliance repair provider operating from 1530 E Broad St. The business maintains a 4.4-star rating compiled from 181 customer reviews and offers extended service hours from 6 AM to 10 PM every day of the week. This schedule provides flexibility for homeowners who cannot take time off during standard business hours. The company handles major household appliances including refrigerators, dryers, washers, and other essential equipment that residents rely on daily.
While the website does not list specific brand partnerships or manufacturer certifications, customer reviews consistently highlight the technical expertise of individual service technicians who handled complex repair scenarios. Several reviewers noted that their problems were resolved after previous failed repair attempts, suggesting the company maintains skilled technicians capable of addressing challenging diagnoses. The business operates under the Sears Home Services banner, which provides national backing for parts sourcing and service protocols.
Customer reviews name four specific technicians who delivered exceptional service. Matt was recognized for his communication skills and technical knowledge when resolving a problem that two previous technicians could not fix. Timothy received praise for his kindness and going beyond the standard repair scope on a dryer. Boris was described as exceptional for professionally repairing a refrigerator while explaining each step of the work. Andrew earned commendation for his detailed assessment of a dryer issue and providing maintenance tips. These named technician experiences represent the majority of positive reviews in the dataset.
What Customers Say
Four of five detailed reviews name specific technicians (Matt, Timothy, Boris, Andrew) and rate them 5 stars for knowledge and professionalism. The single 1-star review focuses entirely on AI customer service frustrations and appointment scheduling, not on the quality of actual repair work performed by technicians.
Working Hours
| SundayToday | 6 AM–10 PM |
| Monday | 6 AM–10 PM |
| Tuesday | 6 AM–10 PM |
| Wednesday | 6 AM–10 PM |
| Thursday | 6 AM–10 PM |
| Friday | 6 AM–10 PM |
| Saturday | 6 AM–10 PM |
Services
Refrigerator Repair
Diagnoses and repairs cooling issues, ice makers, and temperature control problems in refrigerators of all major brands.
Dryer Repair
Addresses heating failures, drum malfunctions, and ventilation issues for both electric and gas dryers.
Washer Repair
Fixes drainage problems, spin cycle failures, and leak detection in washing machines.
Range and Oven Repair
Service for cooktop ignition problems, oven temperature inconsistencies, and heating element replacements.
Dishwasher Repair
Repairs drainage clogs, spray arm issues, and electronic control problems in dishwashing units.
Central Air Conditioning Repair
Diagnoses cooling system failures, refrigerant leaks, and compressor issues in home AC systems.
Heating System Repair
Service for furnace ignition problems, blower motor failures, and thermostat compatibility issues.