L & J Cooling and Heating LLC
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About L & J Cooling and Heating LLC
L & J Cooling and Heating LLC serves residential clients in Troutman, North Carolina, and surrounding communities with heating and cooling system installation, repair, and maintenance services. The contractor holds a 4.9-star average rating across 70 customer reviews, reflecting consistently positive service delivery. Operating hours span Monday through Friday from 8 AM to 5 PM, the business provides scheduled appointments for routine service while maintaining capacity for urgent repair requests. The company specializes in diagnosing system malfunctions, explaining repair options clearly to homeowners, and performing lasting repairs that restore comfort efficiently.
With no publicly available website content to review, specific brand partnerships or specialized certifications cannot be confirmed. The company offers standard residential HVAC services including system repair, new equipment installation, and maintenance program enrollment. Customer reviews indicate the business provides fair and transparent pricing, presents repair options before beginning work, and stands behind the quality of completed repairs. Multiple reviewers note the company has handled several equipment installations for the same household, suggesting reliability that brings repeat business.
Customer reviews describe specific scenarios that illustrate the company's service approach. One reviewer notes Tony provided same-day service, diagnosed the issue clearly, explained pricing before proceeding, and offered multiple maintenance plan options. Another review recounts the team arrived within 24 hours after the customer had gone more than a week without air conditioning, completing the repair efficiently. A third reviewer describes a technician working late on a Friday evening in extreme heat to complete repairs in an attic space, demonstrating willingness to accommodate urgent situations. These accounts collectively portray a service team that prioritizes clear communication, responsive scheduling, and thorough completion of work.
What Customers Say
All five sampled reviewers awarded 5-star ratings, with four specifically mentioning prompt same-day or 24-hour response times. Two reviewers cite Tony as the technician who handled their service call, while another mentions a technician worked late on a Friday during extreme heat. Transparent pricing and clear explanations of repair needs appear across multiple positive accounts.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
AC Repair
Diagnostic services and repair for cooling system malfunctions, with same-day availability for urgent requests.
Heating Repair
Furnace and heating system diagnosis and repair, including emergency calls during cold weather.
New HVAC Installation
Installation of new heating and cooling equipment for residential properties.
System Maintenance
Annual maintenance programs including tune-ups, diagnostics, and service agreements to optimize system performance.
24-Hour Emergency Service
Urgent repair response for HVAC failures, with reviewers reporting same-day and 24-hour turnaround.