Troutman Sheet Metal, Inc. Heating and Cooling

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Claim This BusinessAbout Troutman Sheet Metal, Inc. Heating and Cooling
Troutman Sheet Metal, Inc. Heating and Cooling has anchored its operations in Troutman, North Carolina, for more than five decades. The company holds an A-plus rating with the Better Business Bureau and employs David as primary contact alongside team members Jon and J.R. who handle service calls. Homeowners throughout Troutman and neighboring Statesville rely on this family-owned contractor for new system installations, emergency repairs, and annual preventive maintenance on heat pumps, gas furnaces, electric furnaces, and central air conditioning units.
Unlike corporate HVAC franchises that prioritize upselling, this contractor operates on a hands-on philosophy: customers report that the team installs equipment only when genuinely needed and presents fair pricing without pressure tactics. The company maintains active financing options through Visa and MasterCard, offers free installation estimates, and provides a public notary on site for service agreements.
Customer experiences reveal deep roots in serving the local community. Howard Culbreth commissioned three units for his newly constructed home and describes David as exceptionally responsive, maintaining communication throughout the project. Ryan Popkin credits Jon with repairing his air handler and praises the technician's honest diagnostic approach, noting he received accurate assessments rather than inflated recommendations. Jonathan Loomis describes the team as responsive during cold weather emergencies and willing to explain repair options clearly.
What Customers Say
Twenty-four of twenty-five reviewers award five-star ratings, with particular praise for transparent pricing and refusal to recommend unnecessary repairs. Multiple five-star reviews specifically name technicians David, Jon, and J.R., while the lone critical review involves a post-inspection failure dispute that the customer escalated publicly.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–4:30 PM |
| Tuesday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| ThursdayToday | 8 AM–4:30 PM |
| Friday | 8 AM–4:30 PM |
| Saturday | Closed |
Services
New HVAC System Installation
Professional installation of heat pumps, gas furnaces, oil furnaces, and central air conditioning units for new construction and replacements.
Heating & Cooling Repair
Emergency and scheduled repair service for all makes and models of residential heating and cooling equipment.
Annual Preventive Maintenance
Yearly tune-up services designed to extend equipment lifespan and maintain manufacturer warranties.
Indoor Air Quality Systems
Installation of UV lights, electronic air cleaners, and media air filters to improve household air purity.
Smart Thermostat Installation
Setup and configuration of programmable and WiFi-enabled thermostats for remote temperature control.
Whole House Humidification
Installation of whole house humidifier systems to maintain healthy humidity levels year-round.