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About Todd's Heating and Cooling
Todd's Heating and Cooling operates as a residential HVAC contractor serving Wake Forest, North Carolina, and surrounding communities. The business has cultivated a strong reputation reflected in its 5-star rating across 86 verified customer reviews, demonstrating consistent service quality for local homeowners.
Harrison, the lead technician, emerges as a central figure in the company's service delivery. Multiple reviewers note his approachability and willingness to explain technical concepts in accessible terms, whether performing routine seasonal maintenance or diagnosing a unit that would not start. Customers appreciate receiving practical guidance on maintaining their systems between professional service visits.
Customer experiences highlight several distinguishing service characteristics. One reviewer describes a same-day response that resolved an urgent issue, while another account details how technicians ensured an elderly client could understand the nature of recommended repairs. The recurring theme across feedback centers on clear communication, respectful interaction, and technical competence.
What Customers Say
Eight customers submitted reviews, with all awarding 5 stars. Five reviewers specifically name Harrison as their service technician, citing his knowledge, fairness in pricing, and ability to explain system operation. One account notes same-day response capability.
Services
HVAC System Installation
Complete new system installation for residential properties, with professional setup and homeowner orientation.
AC Repair & Maintenance
Diagnostic services, fan motor replacement, and seasonal maintenance to keep cooling systems operating efficiently.
Heating System Service
Repair and maintenance for heating equipment, including same-day response for emergency failures.
System Cleaning & Tune-Ups
Unit cleaning services and preventive tuning to extend equipment lifespan and improve efficiency.
Thermostat Education
Demonstration of thermostat operation and homeowner guidance for effective system management.
Emergency Repair Response
Urgent repair services for sudden system failures, with prompt same-day availability.