Tidewater Energy

Tidewater Energy operates as a propane supplier serving Washington, North Carolina, and the surrounding Beaufort County community. The business maintains a 3.2-star rating compiled from 20 customer reviews, offering propane delivery and related services to residential customers throughout the area. Operating hours run Monday through Friday from 8 AM to 5 PM, with Saturday and Sunday both closed.

The company provides propane delivery to residential customers in the Washington area. However, several reviewers have raised concerns about the business policy requiring tanks to reach 30% capacity before refills can be scheduled, which created difficulties for customers who needed emergency service during winter weather events. Some customers reported being placed on waiting lists during snowstorms despite contacting the company in advance.

Customer experiences with Tidewater Energy reveal contrasting service quality. One reviewer specifically praised technician Michael Stafford for thoughtfully positioning a propane tank and properly burying the fuel line, describing him as knowledgeable and kind. However, multiple negative reviews cite significant frustrations: customers report being left with critically low propane levels during winter storms after being promised advance fills, communication breakdowns regarding prepaid fuel contracts, and disputes over refund amounts when discontinuing service. These contrasting experiences suggest that response times and communication may vary depending on demand and individual circumstances.