Parkway Heating & Air

Parkway Heating & Air is a family-owned HVAC contractor serving Waynesville and Haywood County, North Carolina, with a 4.9-star average drawn from 280 reviews. Operating Monday through Friday from 8 AM to 5 PM, the company handles installations, repairs, and maintenance for residential customers across the region. Their team of licensed technicians brings a personal touch to every job, reflecting the kind of local accountability that earns repeat business and word-of-mouth referrals in a mountain community.

The company specializes in Mitsubishi mini split installations, including custom work for finished basements and unconventional spaces where standard equipment would not fit. Reviews also highlight their thoroughness with gas fireplace servicing, a less common offering among regional contractors, and their willingness to recommend furnace repair over replacement when an older unit still has viable life remaining. Parkway Heating & Air appears to prioritize honest guidance over upselling, a trait that reviewers consistently call out when describing their experiences.

Reviewers named specific technicians whose work left lasting impressions. Travis demonstrated uncommon honesty when diagnosing Robert Marwick's furnace, explaining the merits of repairing an older unit rather than replacing it, and the furnace ran quietly through three weeks of 40-degree nights as a result. Dave and Brandon dismantled Martin Champagne's gas fireplace, wire-brushed the burner holes, replaced worn parts, and then trekked through snow to inspect the exterior exhaust, where they discovered a nest and a dead bird blocking the vent and extended the pipe accordingly.