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Claim This BusinessAirmax Heating & Cooling has earned a reputation as one of Wilmington's most reliable HVAC contractors, maintaining a 4.9-star rating across 316 customer reviews. Founded in the region, the company specializes in air conditioning repair, heating system installation, and comprehensive maintenance services for residential clients throughout the Cape Fear area. Their team of certified technicians handles everything from routine tune-ups to complete system replacements, including traditional split systems and modern mini-split configurations. The business operates Monday through Friday from 8 AM to 5 PM, providing scheduled appointments and emergency response for customers facing heating or cooling failures.
What distinguishes Airmax from other regional contractors is their commitment to transparent pricing and flexible financing. Multiple reviewers mention the company offered one-year interest-free loan options for system replacements, making new equipment accessible without upfront financial burden. Their office staff, particularly team members like Kathy, coordinates scheduling, permits, and rebate paperwork seamlessly. Reviewers consistently note the installers treated homes with respect, using protective coverings and cleaning work areas thoroughly after installation. The company provides same-day service for urgent situations, with technician Tony arriving at one customer's home within an hour during a freezing weather emergency.
Several customer reviews highlight specific technicians who delivered exceptional service. Jack Rosenblatt described how Airmax dispatched a technician within an hour when his heating system failed during subfreezing temperatures with a four-week-old infant in the home. The team repaired the system and restored heat within two hours. Suzanne Campbell praised installers Jesus and Fabian for their professionalism, noting they arrived on time, worked cleanly, and left the home spotless after installing a new HVAC system. Courtland Parnell has used Airmax for multiple projects over the years, including two complete unit replacements and a mini-split installation, describing the work as consistently professional and well-priced.
Six of seven detailed reviews mention same-day or emergency service, with technician Tony responding within an hour during a heating emergency. All five-star reviews praise specific technicians by name, including Jesus, Fabian, and office staff member Kathy. Reviewers particularly highlight clean installations and thorough post-work cleanup.
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Diagnostic services, refrigerant recharge, and tune-ups to restore cooling efficiency and extend system lifespan.
Fixes for furnace and heat pump failures, including same-day emergency service for heating breakdowns.
Complete replacement of aging systems with new equipment, handling old unit removal and proper setup.
Ductless mini-split systems for home additions, zoned heating and cooling, and energy-efficient retrofits.
Professional assessment to determine system condition, sizing accuracy, and replacement recommendations.