Bluewater Plumbing Heating & Air
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Claim This BusinessAbout Bluewater Plumbing Heating & Air
Bluewater Plumbing Heating & Air has earned a 4.9-star rating across 1,536 verified customer reviews in Wilmington, North Carolina. Operating around the clock seven days a week, this full-service contractor handles plumbing, heating, and cooling needs for residential clients throughout the Cape Fear region. The company maintains 24-hour availability, ensuring homeowners can reach skilled technicians regardless of when emergencies arise. This volume of reviews, combined with an exceptionally high rating, reflects a consistent track record of service delivery that local residents rely upon.
What distinguishes Bluewater from other area contractors is their dual capability in both plumbing and HVAC trades, eliminating the need for homeowners to coordinate multiple companies. Reviewers note the company offers annual service contracts covering both plumbing and heating-cooling systems, providing a proactive maintenance option that many competitors lack. The business comes recommended by Duke Energy, a regional utility provider, suggesting professional credentials that extend beyond basic licensing requirements. Their technicians arrive in branded uniforms with protective coverings for flooring, demonstrating attention to customer property that reviewers specifically praise.
Customer experiences highlight several technicians by name, each handling distinct scenarios. RJ Huxley resolved an emergency water heater situation and was recognized for being a familiar, trusted face from a previous installation. Mike S managed a full plumbing project from initial quote through completion, described as communicative, prompt, and expert-level in his trade. For HVAC work, Ron LeBlanc guided homeowners through a complete system replacement, with administrative staff Bre and Morgan facilitating schedule coordination during a stressful breakdown. Eddie and Cayden installed a bathroom exhaust fan and ecobee smart thermostat, walking homeowners through the thermostat's shared-access features between household members.
What Customers Say
1,536 reviews yield a 4.9-star average, with every sampled reviewer awarding 5 stars. Technicians Ron LeBlanc, RJ Huxley, Mike S, Eddie, and Cayden each receive named shoutouts across multiple reviews, suggesting a team of consistently reliable specialists rather than variable individual performance. Customers emphasize quick scheduling, professional communication, and thorough explanations of equipment features.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Emergency Plumbing Repairs
Available 24/7 for burst pipes, leaks, clogs, and other urgent plumbing emergencies requiring immediate attention.
Water Heater Installation & Repair
Installation and emergency repair services for traditional and tankless water heaters, including units previously installed by technician RJ Huxley.
HVAC System Installation
Complete heating and cooling system replacements, with reviewer Sara noting quick quotes and budget-conscious installations.
HVAC Repair & Maintenance
Diagnoses, repairs, and tune-ups for existing heating and cooling systems to restore performance and efficiency.
Bathroom Exhaust Fan Installation
Installation of ventilation fans, as demonstrated when Eddie and Cayden fitted a unit for a Wilmington homeowner.
Smart Thermostat Setup
Installation and configuration of smart thermostats including ecobee systems with household sharing features.
Annual Service Contracts
Yearly maintenance agreements covering both plumbing and HVAC systems for proactive care and priority scheduling.