D&L Parts Company

D&L Parts Company supplies replacement components for household appliances from a Wilmington storefront. The business holds a 4.3-star rating compiled across 71 customer reviews, reflecting consistent service delivery in the region. Residents of Wilmington and nearby communities rely on the shop for everything from refrigerator compressors to dryer heating elements, with staff assisting both do-it-yourself homeowners and professional maintenance technicians.

The company distinguishes itself through a model lookup tool accessible on its website, enabling customers to identify compatible parts before visiting the store. A barcode scanner function allows rapid part identification, and the quick order system accommodates phone orders for those unable to browse in person. For customers outside the immediate area, the team ships components directly to doors, a convenience noted by reviewers managing short-term rental properties who cannot always travel to the storefront.

Several reviewers describe specific assistance from staff members. One customer recounts how Brett walked through final diagnostic steps over the phone, revealing the problem was a heating coil rather than the thermostat the customer had already ordered. Another mentions Brett installed a replacement control board while the customer waited in the store. A third reviewer describes a scenario where staff correctly identified a potential issue, verified the diagnosis in stock, and completed the repair that same day.